LOGISTICS CUSTOMER SERVICE CLERK – IMMEDIATE START

Based in Newport Pagnell (MK16)

Offering a salary of £20,000 - £25,000 depending on experience

Global organisation

Excellent career opportunity.

We are seeking to recruit a LOGISTICS CUSTOMER SERVICE CLERK with an immediate start. Working hours are Monday to Friday, 09.00 – 5.30pm, the role is based in Newport Pagnell (MK16)

 We are seeking a candidate who possesses excellent Customer Service skills and able to communicate effectively across all levels, an excellent telephone manner, confident in their approach and always striving to offer customers and colleagues the highest level of service. Who is also able to work in a fast paced environment with the Logistics, Distribution & Supply Chain industry sector.

All candidates will need be IT Literate and conversant in Microsoft Excel and able to work with a high level of attention to detail and level of accuracy.

Working for a Global Freight Forwarding and Logistics organisation the role of LOGISTICS CUSTOMER SERVICE CLERK will be to;

• Liaise with internal and external customers and advise of booking receipts,
• Confirm Freight details and establish any special requests/requirements,
• Input all booking data on to an in-house system and generate reports,
• Trace and track freight keeping customers updated with its status,
• Take all general freight enquiries.

Working closely with other departments and offices across the UK and internationally, to offer an outstanding level of service to all customers. This is a fabulous opportunity to work for a large global organisation, offering an immediate start.

For compliance with the DFT and CAA regulations all applicants are required to have a 5 year checkable work history/Education history in the UK and a Clean Criminal Record.

LATE SHIFT TRANSPORT ADMINISTRATOR

Working a 2.00pm – 10.00pm shift, MONDAY TO FRIDAY

£18,000 TO £20,000 PER ANNUM

Our client is seeking to a recruit a LATE SHIFT TRANSPORT ADMINISTRATOR to work on a permanent 2pm – 10pm shift at their Warehouse and Transport facility based in Nuneaton (CV11).

The role will require a candidate who has gained experience of working in a Transport or Warehousing environment and possesses excellent administration and communication skills.

Working closely with the Team leader, the LATE SHIFT TRANSPORT ADMINISTRATOR will be required to ensure;

• Accurate and timely completion of Drivers paperwork
• Liaising with Warehouse personnel, drivers from the UK and overseas,
• Checking the correct documentation for freight is present as required, stamped and signed as per policy for Dangerous and hazardous/non hazardous freight.
• Checking any damages are reported and photographed, and documented following the correct procedures etc.
• Updating the transport system with collections and deliveries,
• Checking POD’s and scanning these into the system
• Ensuring all visitors are signed in, individual security passes are issued, used correctly and visible,
• Entrances and doors are closed and secure.
• Reporting function of shift activity is completed and up to date and a hand over is completed for the next shift to commence.

This position requires a candidate who is hard working with strong administration skills and who can commit to working a permanent late shift 2pm – 10pm. Previous experience of working in a Transport Admin or warehouse administrational capacity would be an added advantage.

The successful candidate will be required to have a 5 year checkable history and clean criminal record to comply with the required security checks for the DfT and CAA.