Air Export Operator required to work in busy team.

Purpose/Objectives of Job:

Working in small team you will handle the day-to-day operational duties and customer services with the Air Export Department and to provide efficient and high-quality service to the Customer.

Responsibilities and Tasks:
Operate start to finish Export procedures
Maintain a high standard of customer service.
Ensure that you are working in accordance with the Companies Credit Policy at all times.
To have an active role in resolving customer queries.
.
Person Specification
At least 2 - 3 years experience in Air Export operations.
Ability to demonstrate a flexible, hands-on approach
Effective communicator with colleagues; clients and suppliers
Computer conversant in basic applications & Customs procedures
Ability to work under pressure; and Ability to Multitask
Consistent and reliable

Monday to Friday GBP28K-GBP35K (depends on the person and experience)

Please forward CV's to sue.stone@firstchoiceuk.com

* If you do not hear from us within 7 days, unfortunately your application has been unsuccessful.

Medium sized Freight Forwarder near Heathrow are looking to recruit an Export Night Operator

Ideally looking for someone with around 2-3 years experience in the industry

Strarting salary up to GBP34K

Hours 7pm-7am 4 on 4 off - NIGHTS

Role:
Handling AOG/Time sensitive shipments
Export shipments via Air/Road via customers request i.e. Telephone, Email
Collation of Export documentation: Hawb's/Mawb's/Customs formalities/Post flight/Security procedures/routing of shipments/airline liaison/transport request and reporting/Crosstrade movements
Export documentation - to ensure Awbs are cut and completed in accordance with customers instructions and rated correctly as per Iata Airlines regulations
Customs - to ensure Customs documentation is in accordance with suppliers instructions including IPR/OPR/Export Licence entries
Pre Alerts/Postflights
Quotations

Ideal Candidate/Key competencies
Some experience, working on AOGs in an Export Department, in a Freight Forwarding Company
Aerospace, shipping Aircraft Parts
Must be able to work under pressure & tight deadlines
Comfortable working on their own
Excellent Customer Service skills
Good time keeping / Attendance
Computer literate
Willing to cover opposite shifts holidays from time to time
Must be a car driver, due to location

Qualifications and Education Requirements:
Educated to GCSE standard / A level Standard
Multi- Lingual advantageous
Good command of the English language
Minimum Security Cargo Op (Trained)
Forklift License preferred

Software Systems:
Boxtop / Cargo Wise
e-Customs / CDS
Microsoft office

* If you do not hear from us your application has been unsuccessful
IND1

We are working with a Medium Freight Forwarder who is looking to recruit an Export Logistics Controller.

Monday to Friday 9am - 5.30pm with flexibility

Role
Action Export shipments via Air/Road via customer's request i.e. telephone/ email
Collate all Export documentation such as Hawbs/Mawbs/Customs formalities/ post flights/ invoicing/ security procedures/ routing of shipments/ Liaise with Airlines/ Crosstrade movements from start to finish.
Cutting Airway Bills
AOG experience - shipping time sensitive shipments
Customs - to ensure custom documentation is in accordance with suppliers instructions including IPR/OPR/Export Licenses Entries.
Invoicing - to ensure invoicing is completed daily, where required as per customer's requirements. deadlines.
Arranging Transport and liaising with Drivers.
Experience of Pre-Alerts and Post Flights.

We are looking for
2 years + Export experience within freight forwarder.
Aerospace experience preferred
AOG/Time sensitive Shipment experience
Must be a Car Driver

Please forward CV's to sue.stone@firstchoiceuk.com

IND1

* If you do not hear from us your application has been unsuccessful.

Our client is looking for an Ocean & Air Co-ordinator to service a large account the majority of which is cross trade and mainly Seafreight Exports from anywhere in the world to Africa.

Responsibilities
Building strong customer relationships providing them full visibility on progress through proactive communication
Completion of customs entries via Sequoia
Co-ordination/follow up of shipments (Export/Import - Multi-modal)
Completion of Customs process (export/import)
Documentation/administration/invoicing/filing onto digital system
Operational troubleshooting
Quotations upon request
Non-conformance reporting in accordance with the KPIs.
Co-operation with approved subcontractors in accordance with agreed rates
Meeting financial end of month deadlines both accruals and sales invoices
End to end processing
Punctual and flawless order handling and documentation
Feedback to the customer (internal and external reporting of the shipments to the customer) by various means (mail, phone, EDI)
Liaise with the Sales dept with future sales lead
Cross-tradeknowledge/understanding
Understand Import and Export Procedures
Knowledge of handling Out of Gauge cargo

Qualifications/Experience
+3years of detailed experience of logistics and forwarding operations/regulations and documentation
CDS knowledge beneficial
Preferable a professional degree by a licensed educational institution specialised in logistics and forwarding, but not essential
Computer literacy with Microsoft Softwareapplications and/or other marketleading software applications
Previous and relevant airfreight forwarding experience is essential
Extended customs procedure knowledge is necessary
Knowledge of IATA regulation and Maritime Guidance is an advantage
Knowledge of INCO terms
Knowledge of HAZ & Pharma will be beneficial
DG trained beneficial
Seafreight and Roadfreight knowledge will be beneficial
Courier knowledge will be beneficial

The hours are Monday to Friday 9am to 5.30pm with possible hybrid working at the Managers discretion

Salary around GBP32K subject to experience

* We are only able to accept applications from candidates with previous experience for this role.
If you do not hear from us your application has been unsuccessful.

IND1

Our client is looking for an AOG Manager to lead and manage a team within the AOG department. Supporting the Branch Manager to achieve Customer/Network expectations.

This will initially be a very hands on role, with a strong Customer focus bias. Freight Forwarding AOG experience essential.

Key Tasks and Responsibilities
Responsible to ensure that Customer Reports are up to date and accurate
Manage Customer KPIs
Maintain SOPs
Ensure Financial responsibility and KPIs for each Job File
Conduct weekly communication meetings with team
Conduct cross training within the team
Hold customer reviews
Professional handling of any Customer complaints
Conduct yearly staff performance interviews
Assist with the department budget
Maintain mailboxes under your control
Suggest department improvements
Be involved in the accurate and prompt quoting for customers and the network (All modes)
Work closely with other department Team Leaders to ensure no holiday crossovers
Be available to cover shifts/ holidays taken within the Team
GDP training to be completed as detailed in the GDP training matrix
To ensure staff are trained in GDP as per training requirements relevant to their role.
Any other delegated tasks as deemed reasonable as assigned by the reporting superior
Drive Operational Excellence

Minimum Education and Experience Requirements:
Excellent communication skills, both verbal and written
Calm and professional manner
Analytical approach
Strong Customer focus
Must be able to lead and drive the team to common goals.
Ability to adapt to change and work effectively as part of a team
Manage Customer expectations
Be able to adapt quickly and be flexible to matters arising

It is a Monday to Friday role but flexibility is required

Salary up to GBP48K depending on experience

* We are only able to accept applications from candidates with previous experience for this role.
If you do not hear from us your application has been unsuccessful.

IND1

Our client is looking for an Air Export Clerk

Main duties:
Quoting
Dealing directly with shippers and overseas agents
Export Customs Entries
Invoicing
Completing varied exports jobs from start to finish
Occasionally arranging road freight shipments, entries, T1 declarations.
Boxtop or Sequioa experience would be an advantage but not essential as training would be given

Be part of Export on call rota - 1 week in 8, which would include weekend coverage (remotely - from 6pm Friday - 9am the following Friday)

Hours would be 9-6 Monday to Friday

Person specification (inc. technical/professional requirements)
Required qualifications:
Level CO AvSec trained desirable but not essential as training can be provided

Required experience:
Min 2 years air export experience

Personal skills:
Good communication
Well-organised - Able to prioritise workloads and work under pressure
Good commercial awareness

Salary up to GBP37,000 depending on experience

* We are only able to accept applications from candidates with previous experience for this role.
If you do not hear from us your application has been unsuccessful.
IND1

We are working with an established freight forwarder, who are looking to recruit an Import Clerk.

Role is Monday to Friday while training , then will move to 4 on 4 off days 7am-7pm (usually 4pm at weekends)

Previous Imports experience needed ideally start to finish.
Working knowledge of an ETSF / ERTS system,
Customs experience
TI raising / discharging
Knowledge / experience of collections/ deliveries on /off airport as to what vehicle would be best.
Working knowledge of Boxtop and MS office.

Training will be given on systems.

Salary around GBP25K depending on experience

*If you have not heard back from us within 7 working days please assume you have been unsuccessful *

IND1

Job Description
Job title: Export Clerk

Overview
To provide clerical support to the Office Supervisor and Senior Export Clerk in
all aspects of the export department within the Company.

Main accountabilities include:
Completion of export files to required standards.
Full compliance with instructions on Export documentation.
Completion of shared mailbox to required standards.
Ensure compliance with destination instructions.
Customer query resolution where appropriate.
Liaising with warehouse to ensure smooth operations.
Liaising with Import department where required.
Liaising with commercial department where applicable.
Assist in reception and receiving area when required.
Assist in the maintenance of filing to required standard.

Qualifications and Experience:
Excellent Customer Service Skills.
Good computer skills & good working knowledge of MS Office; outlook and excel.
Basic knowledge of Bond checks desirable.
Basic knowledge of NES, ASM GEMS and CHIEF.
Good attention to detail.
Ability to work on own initiative.
Team Player.
Completion of Aviation Security Certificate Level CO. Training will be provided.

The hours are 7am to 7pm and 7pm to 7am on a 4on 4off basis (2 days, 2 nights then 4 off)

Salary is up to GBP22500 plus GBP3500 shift pay

* We are only able to accept applications from candidates with previous experience for this role.
If you do not hear from us your application has been unsuccessful.

IND1

Seafreight Operations Coordinator

The key responsibilities are:-

To arrange and coordinate the movement of goods in line with company policy and customer requirements within agreed time frames
To ensure all documentation is completed in line with regulatory and company quality procedures
To ensure invoices are raised accurately and within agreed team KPI's
To provide accurate quotations within agreed KPI's
To assist with activities as required within the Freight Services team
Job requirements
The ideal candidate will:-

Have experience working for a Freight Forwarder or within Logistics
Have experience in Sea Freight operations
Be enthusiastic and keen to learn new things with a desire to continually improve
Be able to work independently and as part of wider teams
Be able to work to tight deadlines
Have experience in customs clearance, ASM Sequoia / CHIEF / CDS
Have strong communication and organisational skills
Have strong attention to detail
The Package
Our Client gives you the opportunity to work for an employer who is committed to offering all staff an enjoyable and rewarding career, with significant training and development prospects. In addition, you will receive a variety of benefits including:

38 days annual leave per year, plus a day off on your birthday

Access to Vitality at Work Scheme

Company pension

Life assurance

Eyecare scheme

Employee assistance programme

Enhanced maternity and paternity benefits
IND1