LOGISTICS CUSTOMER SERVICE CLERK – IMMEDIATE START

Based in Newport Pagnell (MK16)

Offering a salary of £20,000 - £25,000 depending on experience

Global organisation

Excellent career opportunity.

We are seeking to recruit a LOGISTICS CUSTOMER SERVICE CLERK with an immediate start. Working hours are Monday to Friday, 09.00 – 5.30pm, the role is based in Newport Pagnell (MK16)

 We are seeking a candidate who possesses excellent Customer Service skills and able to communicate effectively across all levels, an excellent telephone manner, confident in their approach and always striving to offer customers and colleagues the highest level of service. Who is also able to work in a fast paced environment with the Logistics, Distribution & Supply Chain industry sector.

All candidates will need be IT Literate and conversant in Microsoft Excel and able to work with a high level of attention to detail and level of accuracy.

Working for a Global Freight Forwarding and Logistics organisation the role of LOGISTICS CUSTOMER SERVICE CLERK will be to;

• Liaise with internal and external customers and advise of booking receipts,
• Confirm Freight details and establish any special requests/requirements,
• Input all booking data on to an in-house system and generate reports,
• Trace and track freight keeping customers updated with its status,
• Take all general freight enquiries.

Working closely with other departments and offices across the UK and internationally, to offer an outstanding level of service to all customers. This is a fabulous opportunity to work for a large global organisation, offering an immediate start.

For compliance with the DFT and CAA regulations all applicants are required to have a 5 year checkable work history/Education history in the UK and a Clean Criminal Record.

ADMINISTRATION SUPPORT – TEMPORARY TO PERM CONTRACT

£18,000 PER ANNUM – IMMEDIATE START

Monday to Friday

Nuneaton based (CV11)

We have an opportunity for ADMINISTRATION SUPPORT to join an organisation on a Temp to Perm basis for based in Nuneaton, with an immediate start.

The role will be to work in a Freight & Shipping department handling all office administration for International Imports and Exports for Roadfreight.

The duties will be to complete all aspects of office administration, updating systems, creating new files/booking, responding to customer emails and calls, updating spreadsheets and liaising with internal departments and external customers and suppliers.

The successful candidate will have ideally working in an administration capacity have strong administration skills, be keen and eager in their approach and able to work as part of a small and busy team and flexible in their approach.

This role is a Temp to Permanent position and requiring an immediate start.

Junior Operations Co-Ordinator
Summary

This is an integral role, pivotal to the success of the Business. The primary function of the role is to coordinate delivery services for several key accounts. The Junior Operations Coordinator is expected to take ownership of daily operational activities, and support identifying solutions and implement appropriate action plans to overcome such daily operational scenarios.

The Junior Operations Coordinator will understand all elements of their customer accounts and embrace the ethos of achieving operational and customer service excellence.

Main Activities

Help manage requests for deliveries, collections, relocations for key customers
Book jobs for customers on internal system, raise relevant paperwork and maintain up to date information on the company database
Understand the specific requirements of key customers - internal process, customer product etc.
Liaise with customers, keeping them constantly updated during all stages of the order lifecycle
Take ownership of orders from end to end
Ensure a professional and efficient service is delivered at all times
Order services as required from third party suppliers in relation to customers requirements
Deal with ad-hoc customer enquiries by phone and e-mail
Assist team members as required and provide support to team leader as directed
Work with internal staff to ensure a professional and efficient service delivery
Deal with ad-hoc customer enquiries - quotes, reports, inventory management etc.
Ensure 100% job file accuracy before passing to accounts team
Process the team mail box activity efficiently in line with team/department targets

Key Skills and Experience

Minimum 1 years Customer Service experience in a similar role
Experience of working in a transport, logistics or Installations environment
Meticulous attention to detail and a customer focused approach
Strong general level of education
IT literate, competent user of Microsoft office applications (Excel, Word, PowerPoint)
Excellent demonstrable communication skills - written and verbal
Strong team player with a flexible positive attitude - will need to work extended hours at peak times

Monday to Friday 9-5.30
Salary up to GBP21k

Please send your CV to kellie.buckley@firstchoiceuk.com

RECRUITMENT CONSULTANT

£20,000 – £25,000 + BONUS/COMMISSION

Marston Green (B37)

Full time / Permanent opportunity

We are seeking to recruit a RECRUITMENT CONSULTANT to work in a small, busy and fast paced office.

The role of RECRUITMENT CONSULTANT will be working with Temporary staff.

Duties will include:

• Recruiting & resourcing candidates
• Interviewing new temporary workers
• Referencing Temporary staff
• Placing candidates into temporary assignments
• Managing & building strong relationships with temp staff
• Canvassing current companies to seek new job opportunities
• Canvassing new and potential customers in the Birmingham area
• Managing customer expectations and building relationships
• Visiting customers to build on relationships
• Completing audit checks for temp staff (monthly/annually)
• Completing all Administration
• Covering on call 24/7

The role requires an outgoing, savvy and confident candidate who has a positive outlook and happy disposition. Is comfortable speaking on the telephone and making outbound calls, able to respond quickly and with a proactive approach to customer requests.

Excellent communication skills, team player and positive approach to work is essential.

Full training can be given and this for the right candidate.