Our client is looking for a Part time Night time Reception supervisor in a 4* hotel - KT13

Opera PMS is essential.
The hours of work will be 22.45 to 07.15


Position responsibilities include but aren't limited to:

To ensure the efficient and smooth running of the guest services / front office department, dealing with guest requests in a professional and timely manner.
Ensure all guest requests and enquiries are handled professionally, providing callers with comprehensive information regarding hotel services.
To answer all incoming calls and transfer to the relevant department or take a message in their absence.
Ensure all requests are recorded and actioned in accordance with company policy and in an efficient and courteous manner.
To be aware at all times of current business targets and to focus at all times on achieving these targets.
Deal with guest requests in a friendly manner
Smooth running of the Guest services department
Ensure night audit is completed
Taking full responsibility as duty manager
Ensure the safety of the hotel during the shift, ensuring the security walks are done
Ensure night room service is carried out

Need to start ASAP and will be working 2-3 times per week including weekends


**If you havent heard from us within 7 working days please assume you have been unsuccessful this time**

We need capable FOH staff to work the till and serve food and clean and tidy properly.

We now serve alcohol (bottles mostly) so must be over 18 and hopefully have experience in challenge 25 etc.

Would need 2 staff members every Thursday - Sunday from 8am till 6pm on most days however can be till 9pm on a few of our nights


**If you do not hear from us your application has been unsuccessful.**

Looking for an Assistant Restaurant Manager for a location in RG27 - HAMPSHIRE

Basic Salary of GBP31k

Position responsibilities include but aren't limited to:
Communicating the detail of the menu and celebrating our ethos to all guests
Ensure a smooth, efficient and high service focused operation.
To manage and oversee the day-to-day operation of The Restaurant, while working alongside the Restaurant Manager.
Control and project strong and seamless interdepartmental co-ordination with all other F&B outlets, their managers and staff
Manage, motivate and develop all F&B staff to achieve highest levels of service excellence as well as highly positive staff relations.
To monitor the high standards of cleaning and Health & Safety regulations both back and front of house.
get to this location from Basingstoke or Hook train station, if not you will need to drive and own a car.

**If you havent heard from us within 7 working days please assume you have been unsuccessful this time**

IND1

Looking for the below spa staff for a location in RG27 - HAMPSHIRE

Massage Therapists and wellness practitioners- GBP23-24k

Can get to this location from Basingstoke or Hook train station, if not you will need to drive and own a car.

**If you havent heard from us within 7 working days please assume you have been unsuccessful this time**

IND1

Looking for the below housekeeping staff for a location in RG27 - HAMPSHIRE

Housekeeping Attendant- GBP21k
Housekeeping Porter- GBP21k
Laundry Assistant- GBP21k

Benefits:
Service charge after 3 months successful probation
Free onsite parking
Free staff meals
Company discounts
Training and development


Can get to this location from Basingstoke or Hook train station, if not you will need to drive and own a car.

**If you havent heard from us within 7 working days please assume you have been unsuccessful this time**

IND1

Front of House is currently looking for waiters to join our Restaurant Team.


Position responsibilities include but aren't limited to:

Engage positively and professionally with all guests and visitors
Have a great customer service attitude and work closely with the senior members of the team as well as the kitchen
To provide an exemplary level of service to our guests
Have an open schedule that allows you to work evenings and weekends
Ensure all areas of The Restaurant are kept to a high standard of cleanliness and tidiness

Basic salary of GBP22,000
Service charge (estimated GBP4,000 to GBP7,000 per annum)


Can get to this location from Basingstoke or Hook train station, if not you will need to drive and own a car.

**If you havent heard from us within 7 working days please assume you have been unsuccessful this time**

IND1

Looking for the below chefs for a location in RG27 - HAMPSHIRE

Senior CDP- GBP29k
CDP- 27k
Pastry Commis Chef-22.5k

Service charge (estimated GBP4,000 to GBP7,000 per annum)

Can get to this location from Basingstoke or Hook train station, if not you will need to drive and own a car.

**If you havent heard from us within 7 working days please assume you have been unsuccessful this time**

IND1

Cleaners needed all over England. Mostly to cover absent perm cleaners.

Experience needed.

**If you do not hear from us your application has been unsuccessful.**

*LIVE IN ON-SITE ACCOMMODATION AVAILABLE*

Must hold a valid VISA to live and work in the UK

We currently have an exciting opportunity to join the team as a Chef De Partie.

Youll join a talented brigade of chefs who demonstrate natural palates and creative flair in the Restaurant. In this fast-paced environment, every attention to the finest detail is afforded to dishes served over breakfast, lunch and dinner. Creative talent is widely supported and you will have the opportunity to work with the finest seasonal and local produce. Throughout the year there will functions such as weddings, craft fairs, hog roasts, BBQs some of which you will be expected to take the lead on in the kitchen.

You must be passionate, hardworking and dedicated to a progressive career as a professional Chef. Our ideal candidate will be energetic, creative and have the confidence in their skills and ability to thrive there.

Our expectations of you will be that you are able to work on your own initiative as well as part of a team and have a strong desire to improve on your skills and knowledge as well as be knowledgeable of classic food preparations, dishes and cooking. Its essential that you have a level 2 NVQ in professional cookery or equivalent. Its required that you have at least one years experience working in a similar role and possess excellent food presentation skills. Excellent time management skills and the ability to work under pressure are key, along with exceptional interpersonal and communication skills.

It is essential that you have an in-date Level 2 Food Safety certificate. In return, we will offer you a supportive workplace in a luxurious environment, competitive salary and excellent training and development opportunities. This post requires the candidate to be flexible and dedicated to the hospitality profession working Full Time, 5 days over 7.

**If you do not hear from us your application has been unsuccessful.**

*LIVE IN ON-SITE ACCOMMODATION AVAILABLE*

Must hold a valid VISA to live and work in the UK

We currently have an exciting opportunity to join the team as a Chef De Partie.

Youll join a talented brigade of chefs who demonstrate natural palates and creative flair in the Restaurant. In this fast-paced environment, every attention to the finest detail is afforded to dishes served over breakfast, lunch and dinner. Creative talent is widely supported and you will have the opportunity to work with the finest seasonal and local produce. Throughout the year there will functions such as weddings, craft fairs, hog roasts, BBQs some of which you will be expected to take the lead on in the kitchen.

You must be passionate, hardworking and dedicated to a progressive career as a professional Chef. Our ideal candidate will be energetic, creative and have the confidence in their skills and ability to thrive there.

Our expectations of you will be that you are able to work on your own initiative as well as part of a team and have a strong desire to improve on your skills and knowledge as well as be knowledgeable of classic food preparations, dishes and cooking. Its essential that you have a level 2 NVQ in professional cookery or equivalent. Its required that you have at least one years experience working in a similar role and possess excellent food presentation skills. Excellent time management skills and the ability to work under pressure are key, along with exceptional interpersonal and communication skills.

It is essential that you have an in-date Level 2 Food Safety certificate. In return, we will offer you a supportive workplace in a luxurious environment, competitive salary and excellent training and development opportunities. This post requires the candidate to be flexible and dedicated to the hospitality profession working Full Time, 5 days over 7.

**If you do not hear from us your application has been unsuccessful.**

*LIVE IN ON-SITE ACCOMMODATION AVAILABLE*
Must hold a valid VISA to live and work in the UK
Hours: 40 Flexi Shifts
Responsible to : Head Chef

Purpose of Job:
Work alongside head chef to manage daily kitchen activities, including overseeing staff, aiding with menu preparation, ensuring food quality and freshness, and monitoring ordering and stocking. Provides meal quality and consistency by following designated recipes.

Special Notes or Conditions:
The working week is any 5 days over 7. Kitchen is required to be covered from 6am - 10pm.
This list is not exhaustive and will be reviewed periodically when adjustments may be made.

Main Duties and Responsibilities:
Please consider impact on: Customer- People - Partners - Performance (Physical)

Customers
To maintain good liaison and communication between all customers and departments to ensure a seamlessly smooth and efficient operation.
Ability to constantly prioritise, while delivering best service to all customers at all times
Support marketing department with promotion of catering products and events, and attendance at appropriate exhibition as required.
Ensure a thorough knowledge of corporate customers.
Deal with and manage difficult customers to ensure the best outcome is always achieved. Keep record of what has happened and report through to your line manager, ensuring that, when need be, the situation is passed onto a manager to achieve the acceptable outcome.
Ensure all client enquiries are handled, stored and actioned appropriately on a daily basis
Ensure all customers feel special. Take time to spend time with customers when necessary, so that their needs are filled and they walk away happy.
Work closely on mentoring all junior staff, including apprentices in your area, ensuring that they are delivering the top-class service at all times.
Work with the Head Chef on implementation of an annual internal promotional plan.
Promote and report all customer feedback through questionnaires, or conversation to the Line Manager and Operations Manager

People
Establish and maintain effective working relationship with colleagues, managers and all customers at all times
Re-enforce a culture of training and development whilst mentoring the apprentices.
Deputise for the Head Chef as required at meetings and undertaking certain roles such as rostering within the department.
To show top class communication skills, verbal, written and face to face, excelling on a daily basis.
Be a team player, cover shifts, when possible, be flexible and a caring helpful member of the team that all departments can rely on and can come to at any time.
Assist teams when they are learning new skills, readily showing and actively imparting your skill set to see and help others develop.
Enjoy working in a successful and established team, bringing new ideas to the team and developing on those ideas. Be a committed team player.
Create an environment of enjoyment where team members and colleagues enjoy the atmosphere of fun that is created and want to come to work and be in a great environment of inclusivity.

Partners
Create and participate in a great customer focused environment focusing on delivering the best products to promote new business and all repeat customers.
Maintain effective relationships with suppliers.

Performance
Work with the head chef to produce diversified menus in accordance with the policy and vision;
Come up with new dishes which appeal to the clients, whenever required;
Establish the working schedule and organize the work in the kitchen so that everything works like a well-oiled machinery;
Produce high quality dishes that follow up the established menus
Discover talented chefs and train them in order to reach the high standards;
Train the Apprentice and junior kitchen staff in order to provide best results in minimum time and using at the maximum the available resources;
Maintain order and discipline in the kitchen during working hours;
Developing a cross-marketing strategy in order to increase profit, such as pairing drinks with the food served
Make sure the hygiene and food safety standards are met in all stages of food preparation, starting with the ingredients and ending with the finished dish which leaves the kitchen door
Make sure that the professional equipment is in good conditions and signal any malfunction before it affects the staff or the clients.
Create schedules for kitchen staff to ensure optimum resource management and speed of service
Train new and existing kitchen staff on the preparation, arrangement and plating of dishes per the current menu
Ensure all staff members adhere to culinary standards and regulations
Respond to customer inquiries and concerns personally
Design new menu choices based on seasonal ingredients and customer demand
Track, record and replenish inventory as needed
Cross-train kitchen staff on multiple stations
Assist Head chef with pricing menu items
Four-year degree or culinary school completion
Experience preparing French cuisine
High level of creativity and reliability
Flexible schedule required
Familiarity with menu costing procedures

Other
Be a strong ambassador at all times.
Lead by example to deliver first class catering provision and customer service
Plan and set own training and development plan in line with the departmental strategy and departmental KPIs and implement as required.
Maintain a flexible, adaptable work life balance
To be aware of relevant Health & Regulations and act/comply accordingly.
Any other reasonable duties as agreed with Head Chef

**If you do not hear from us your application has been unsuccessful.**

Salary: up to 27,190 per annum
Location: Great Missenden
Buckinghamshire HP16
Hours: 40 Hours per week 5 working days over 7
Responsible to: Deputy General Manager


Job Purpose:

As a Hotel Maintenance Manager, your role is to ensure excellent maintenance of the buildings, infrastructure and the overall appearance of our hotel. Your role comprises overall maintenance and upkeep of the hotel buildings infrastructure and exterior. You should conduct routine maintenance of our entire hotel facility.

Main Duties & Responsibilities of the role:

Look after the maintenance of the hotel building and ensure that it contributes to a better hotel environment
Using shield Safety make sure all legal maintenance requirements are being met.
Inspect all the emergency tools on a regular basis and ensure they are working fine
Train the staff to act in emergency situations as and when they arise
Spot the areas of improvement and take measures to improve those areas
Plan the renovations in such a way that it does not affect the hotel operations and does not cause any problems to the guests
Troubleshoot the issues and act on the complaints on a timely basis
Designate task to the other members of the team
Ensure all the technicians and support staff are doing their job properly
Prepare the necessary reports and ensure that the budget is being followed
Work in partnership with the University to Project Manage any building works that happens to the property
Ensure all services & upgrades are performed with the least disruption to operations as per Standard Operating Procedures
Ensure preventative maintenance is performed where possible
Maintain a good working stock of equipment according to operational requirements
Ensure all departmental standards, processes and legislative requirements have been adhered to
Ensure issues are resolved or repaired timeously minimizing guest disruption
Ensure compliance with the overall business objectives and growth strategies
Equipment is well maintained and company property is well cared for
Ensure monthly budget control as per hotel standards
People Management
Resourcing as per operational requirements
Management of performance and of employee relations
Training is aligned to organizational goals, succession plans and talent management

Prerequisites

Must be able to communicate in English writing and speaking and other languages are advantages. Good personality and charming is important to be the hotel night porter in the way to represent themselves on behalf of hotel management.

Health and Safety

Report all potential and real hazards immediately.
Be fully conversant with all departmental Fire, and emergency procedures.
Attend all fire, health and safety training
Ensure the safety of the persons and the property of all within the premises by fairly applying Hotel Regulations, by strict adherence to existing laws and reporting any possible hazards and conditions to the Manager.
Have a high awareness of Health and Safety in relation to all tasks and activities undertaken in the department.
Re-use and recycle where possible


Experience / Requirements

A Mechanical/Electrical qualification or equivalent recognised qualification
Minimum 10 years experience in a similar environment of which 3 must be at a managerial level
Valid drivers license


**If you do not hear from us your application has been unsuccessful.**