ROADFREIGHT CUSTOMER SERVICE OPERATOR – Freight, Transport & Logistics
Import & Export International Freight
Offering £20000 - £23000 per annum
Immediate Start Available
Temp to Perm Position
Based in Nuneaton (CV11)
We are working with our client who is a well respected European Roadfreight organisation and seeking to recruit a ROADFREIGHT CUSTOMER SERVICE OPERATOR.
We are seeking a candidate who has previously worked in International Roadfreight and Transport for Imports and Exports.
Working in a Customer Service capacity within the Import & Export Roadfreight departments, we are seeking a candidate who possesses excellent communication skills, professional telephone manner and ability to resolve queries or handle enquiries in a timely and efficient manner.
The role will be to liaise directly with Customers:
Take all booking details,
Trace and track freight and update the freight status,
Pre-advise of deliveries or failed deliveries,
Ttake information and investigate late or damaged freight
Update systems and spreadsheets
Ensure the customer receives the highest level of service
This position is offering an immediate start and would be on a temp to perm basis, whilst training will be office based, due to the COVID pandemic there may be a requirement to work from home.