This vacancy is based near Chesham and we are looking for candidates wanting to get in to the hospitality industry.

Job Purpose:
Assist and support all aspects of operation, budgets and income targets for the Restaurant area ensuring a friendly, efficient and professional catering service to all customers and consistently exceed their expectations.
Develop existing processes, procedures and catering products. Work closely with all departments and act on client feedback to deliver and develop excellent catering service to encourage further business.
Ensure that all information and customer requirements are communicated clearly, efficiently and on time.
Main Duties & Responsibilities of the role:
All service areas are set up to the highest standard.
To ensure that all meeting rooms are set up, serviced and cleared away according to the meeting room standards check sheet.
To initiate good customer service and ensure the Hospitalitys service record is upheld.
To co-operate with all catering staff.

To ensure food storage and areas under your control are maintained in a clean & tidy condition.

To report any faults.

To carry out cleaning of the kitchen.

To attend training sessions when required.
Essential
Good general education.
Flexible approach to work and ability to prioritise.
Capacity to work under pressure.
Good teamwork skills.
Able to work flexible shift patterns between 07.00- 23.00 Monday to Sunday (working 5 days out of 7 per week).
Please email you CV over to abigail.mason@firstchoiceuk.com
**If you don't hear back from us in 7 working days please assume you have been unsuccessful this time**

German Speaking *Customer Services Agent*Aviation Cargo....a truly fantastic air opportunity is available for you with a well-established organization, be part of their fast and highly experienced operations. High levels of customer services across the globe and you will be the first point of contact; You could easily be part of the bigger air adventure!

Primarily duties but not limited to the following;
Includes Quoting/Reservations/Booking airfreight shipments via phone and email.
Entering bookings in-house system and updating airline software accordingly.
Ensuring at every opportunity is utilised to maximum effect.
Identifying customer needs and providing solutions.
Dealing with enquiries, problem solving and following up thereafter to ensure excellence of service across all levels.

Requirements
Business German Language (Fluent)
Excellent customer services, outstanding communication and relationship building qualities
Should be available. Board on and we are keen to go!

Additional
As part of the growing workforce you will receive a competitive salary, shift pay as well as access to a variety of excellent benefits including 20+8 days holiday, pension scheme, flight benefits, childcare vouchers, and good development prospects. Salary Band: GBP21,000+. Contracted to 37.5 hours per week.Permanent Contract of Employement
As it stands this role is Monday to Friday and the the coverage is 7am to 6pm, there are 2 shifts
The coverage is 7am to 6pm, we have 2 shifts inside that period...

Fly your way to a long and successful career by joining us >>>First Choice Staff>>>
www.firstchoiceuk.com

If you have the aptitude to show your own initiative and have a keen eye for detail, this could be the rewarding role for you!! First Choice Staff is recruiting for an Operations Agent on behalf of a nonstop global player who offers every second of the day, quality, reliability, safety and innovation. Be part of the premier team and their great culture.

Duties of this role;
Handling internal & external customer calls.
Dealing with customer enquiries, problem solving and responding to ad-hoc situations.
in accordance with company procedures.
Providing administrative and operational tasks, necessary to ensure the correct functioning of this Service Centre.
Dealing with all internal and external customers visiting the Service Centre in a professional manner.
Responding to all queries in accordance with company standards.
Managing day to day workload and seek support when required.
Represent this station in a professional and efficient manner in order to increase customer satisfaction.
Problem solving and ensuring redistribution is arranged in accordance with global standards.
Updating customer on a regular basis with the status of their shipments.
Ensure the redistribution is dealt with in accordance to global standards.
Covering the reception and dealing with return consignments.
On a daily basis, completing data entry, shipment processing & completion of various office reports
Represent the company in a professional and efficient manner at all times - Face to face, by phone and written correspondence.
Use computer systems with numerous applications to ensure work completed in accordance with company requirements.

Monday to Friday*Hours 15:00hrs-20:00hrs*Rate of Pay: GBP10.00-GBP12.00*TTP contract-PAYE*Benefits to be discussed at interview stage.

Skills/Requirements:
Previous experience -Administration/Customer Services
Excellent written and verbal communications skills
Great interpersonal skills
Strong IT skills
Good at establishing working relationships and developing personal contacts
Good analytical and commercial awareness
Self-motivated with good judgment and decision-making qualities
knowledge of the express logistic field (preferred but not essential)

First Choice Staff * People make the difference in our business* Our Professionalism sets us apart from our competition*Join us and help be a part of that difference* Name it, we have got it!!*www.firstchoiceuk.com

This will be a 12 month fixed term contract, ideally starting at the beginning of November. There will be an induction and training in the office initially and then the role will be working from home at least until the beginning of 2021. You will need space at home to work with a good internet connection.

Working a 37.5 hour week Monday to Friday around 9am to 5.30pm with some flexibility.

You will need to be from a Freight/Logistics Accounts background, ideally with knowledge and experience of Duty & VAT. GCSE standard or equivalent (Grade 4 or above / A - C grade in English and Maths. BIFA Qualified (Desirable)

Role Purpose:
All customer billing and debt related queries are handled, investigated and resolved in a timely and professional manner and maintained at a high level of quality. You must embrace key attributes of great Customer Service by demonstrating being Knowledgeable, Polite and Helpful at all times. You will contribute towards Performance, Results and Key Performance Indicators (KPIs) to identify areas for improvement and escalate issues to your respective Team Leader / Supervisor, if the need arises.
Success Criteria:
You will build and manage yourself with the team to perform and produce results required by the business. You will develop key skills to ensure Root Cause Analysis (RCA) is followed-up when investigating and resolving queries, in order to meet customer satisfaction and avoid repeat queries.

Specific Role Challenges (key focus areas/challenges expected for post holder)
Ensure queries are resolved / escalated within a set Service Level Agreement (SLA) and all KPIs are achieved within the required deadlines
Enhance processes, improve productivity and quality via Continuous Improvement initiatives
Manage ad hoc requests from management as and when required

Accountability Activities & Responsibilities

Customer / Stakeholder To handle, investigate and resolve customer billing and debt related enquiries or escalations in an accurate, professional and timely manner with a high level of customer service, taking ownership when necessary
Represent Company at meetings/conference calls with customers and other Company entities
To liaise with other departments, as required and perform Root Cause Analysis in order to reduce customer queries, improve customer satisfaction and generate accurate invoicing
Support training and coaching of new and existing team members as and when required

Process To ensure all queries are resolved / escalated within a set SLA and all KPIs are achieved
To develop key skills and enhance your knowledge through Learning & Development, training and coaching
Enhance processes, improve productivity and quality via Continuous Improvement initiatives
To support the Account Receivables process by minimising disputed amounts and ageing of queries, minimising bad debt exposure and maximising cash collection opportunities

Safety and Security Adhere to country laws/regulations and company procedures/standards in regard to Safety and Security
Adhere to customs / import / export procedures as applicable
Ensure any potential security breaches or concerns are brought to the attention of supervisor/manager without delay
There may be a requirement to undertake a Counter Terrorism Check (CTC) in relation to certain duties and procedures

Skills / Capabilities Business / Commercial Acumen
Excellent Communication Skills - Verbal / Written / Listening - may be subject to pre-employment assessment
Organised and ability to use own initiative and work under pressure, prioritizing workload where required
Attention to detail
Team Player
Technical knowledge, including Microsoft Office Packages: Word, Excel, PowerPoint
Proactively developing customer relationships
Demonstrate the ability to impart knowledge and communicate complex issues clearly to others using simple terms in a polite and professional manner
Challenges self to continuously improve standards and strive for excellence

* We are only able to accept applications from candidates with previous experience for this role.
If you do not hear from us your application has been unsuccessful.

This vacancy is for a CDP based in the Berkshire area for a well established and very active golf centre.

The golf centre has a main bar, restaurant and 2 event rooms.

The golf centre has a strong wedding and function trade as well as a busy restaurant and bar business all of which the CDP will be involved with.

We are looking for a CDP that is used to working in a busy restaurant enviroment. Part of the CDP duties will be to support the head chef in the smooth running of the kitchen and assist in the training of chefs under their supervision.

As CDP you will work 5 days from 7. (We have live in accommodation available)

Benefits will include;

Uniform
Meals on duty
Training and development
ideal CDP will need to have;

Experience in working in a hotel or restaurant
Running a section
Experience in an active kitchen
Positive attitude
NVQ's or Equivant
If you havent heard from us within 7 working days please assume you have been unsucussful this time**

BOOK KEEPER / ACCOUNTS ASSISTANT
Our client based close to the Ashford area is currently recruiting for a book keeper to assist the Head of Finance.
The ideal candidate must be hard working and able to use their own initiative. A driver with own car would be preferable as sometimes cheques need to be paid into two local banks that are within driving distance.
Knowledge of Sage & VAT
Good communicator able to communicate at all levels as interaction with management will be required
Team player but also able to work alone
** If you havent heard from us within 7 working days please assume you have been unsuccessful this time**

Experienced Freight Sales Executive required to join this small, successful agent

Our client is now looking to recruit an experienced Freight Forwarding sales person to join this small but successful team. The successful candidate will be responsible for selling Air & Ocean Import/Export services to new and existing clients.

This role will mainly be office based, with the occasional requirement to meet customers off site. Salary is cGBP30k-GBP35k with 10% commission on generated revenue and an annual 10% bonus if all targets are met. There is no car allowance with this role.

Hours are Mon-Fri 0900-1730

Please send your CV to kellie.buckley@firstchoiceuk.com

* We are only able to accept applications from candidates with previous experience for this role.
If you do not hear from us your application has been unsuccessful.

Newly established agent are looking to add a Part-time Sales Support Executive to join their growing team

Successful candidate will be confident in making external sales calls to customers and prospects to establish their freight needs and develop and grow the customer base. As well as building relationships with existing and new customers you will update our sales database, discuss leads with the operations team or where appropriate close business directly.

You will be able to demonstrate excellent communication skills both written and verbal.

Your role will include...

Build strong relationships
Follow up quotations and through verbal discussions with clients convert to a live job
Communicate with existing, dormant and lapsed clients
Maintain responsibility for a log of quotations for discussion in a weekly sales meeting
Updating and maintaining the companys sales database
Identify and generate new sales leads and actively pursue business to build and develop the companys portfolio
Establishing the freight needs of existing and new clients
Arranging sales appointments for our operational personnel
Ensure that a high standard of customer care is prevalent at all times.
is a great opportunity for someone who enjoys a challenge in a growing business sector and wants to apply their key strengths.

Hours/days are very flexible according to the candidate but ideally looking at a minimum of three - 4 days a week working from around 0930 - 1500 hours

Salary
circa GBP14.00 per hour

Please send your CV to kellie.buckley@firstchoiceuk.com

* We are only able to accept applications from candidates with previous experience for this role.
If you do not hear from us your application has been unsuccessful.

Brokerage Transport Account Executive - Austin
I have a top 30 global transport company that are looking to higher 3 Freight Brokers to join their fast growing team in Austin

This role is open to hungry sales people who are looking to grow their career with a global player.

The role would be selling Domestic freight with a world class operations team behind them.

Their commission structure is 15% of GP on the first $
candidate must:

* working within a transport, freight forwarding or logistics back ground
* willing to learn and grow within a company
* ideally have a strong portfolio that they can transition across
* be able to HUNT for new business
Salary $50,000 to $70,000 + Car Alw $500 a month + Monthly commission (15% on GP - $1) + Full benefits.

Please get in contact today to hear more on 281 758 8280 or send your resume to myself Daniel.Gayford@firstchoiceuk.com

If you have the aptitude to show your own initiative and have a keen eye for detail, this could be the rewarding role for you!! First Choice Staff is recruiting for an Operations Agent on behalf of a nonstop global player who offers every second of the day, quality, reliability, safety and innovation. Be part of the premier team and their great culture. This is a TTP contract with an immediate start for the successful Applicant.

Duties of this role;
Handling internal & external customer calls.
Dealing with customer enquiries, problem solving and responding to ad-hoc situations.
in accordance with company procedures.
Providing administrative and operational tasks, necessary to ensure the correct functioning of this Service Centre.
Dealing with all internal and external customers visiting the Service Centre in a professional manner.
Responding to all queries in accordance with company standards.
Managing day to day workload and seek support when required.
Represent this station in a professional and efficient manner in order to increase customer satisfaction.
Problem solving and ensuring redistribution is arranged in accordance with global standards.
Updating customer on a regular basis with the status of their shipments.
Ensure the redistribution is dealt with in accordance to global standards.
Covering the reception and dealing with return consignments.
On a daily basis, completing data entry, shipment processing & completion of various office reports
Represent the company in a professional and efficient manner at all times - Face to face, by phone and written correspondence.
Use computer systems with numerous applications to ensure work completed in accordance with company requirements.

Monday to Friday*Hours 13:00hrs-21:00hrs*Rate of Pay: GBP10.00-GBP12.00*TTP contract-PAYE*Benefits to be discussed at interview stage.

Skills/Requirements:
Previous experience -Administration/Customer Services
Excellent written and verbal communications skills
Great interpersonal skills
Strong IT skills
Good at establishing working relationships and developing personal contacts
Good analytical and commercial awareness
Self-motivated with good judgment and decision-making qualities
knowledge of the express logistic field (preferred but not essential)

First Choice Staff * People make the difference in our business* Our Professionalism sets us apart from our competition*Join us and help be a part of that difference* Name it, we have got it!!*www.firstchoiceuk.com

Job Description: Field Sales Person, Freight Forwarding, covering London Heathrow

New business development covering multi model transportation with a key focus on Air, Road and Logistics.
To achieve 5-10 customer meetings per week
Working closely with the commercial teams, product & network, to develop and promote new business in to the local branch
To ensure that all customers are fully aware of the full complement
of services and solutions

Key Activities:

Manage and achieve face to face customers meeting per week, including feedback to the operations management.
Closely working on active shared pipeline with the commercial management
Constantly review customer/route gross margin reports to identify areas of improvement in gross margin return
Ensure that all customer service requirements are being adhered to, and report any service failures or service observations to the respective operations manager.
Company reporting - reports are managed and submitted in a timely and accurate manner
Identification of new opportunities and trade lanes in line with company procedures.

Key Requirements:
Direct customer facing negotiation skills
Self-motivated
Business development experience
A-Level academics or higher
Must have Supply Chain experience and have a proven track record in business development

Please send your CV to kellie.buckley@firstchoiceuk.com
Job Description: Field Sales Person, Freight Forwarding, covering London Heathrow

New business development covering multi model transportation with a key focus on Air, Road and Logistics.
To achieve 5-10 customer meetings per week
Working closely with the commercial teams, product & network, to develop and promote new business in to the local branch
To ensure that all customers are fully aware of the full complement
of services and solutions

Key Activities:

Manage and achieve face to face customers meeting per week, including feedback to the operations management.
Closely working on active shared pipeline with the commercial management
Constantly review customer/route gross margin reports to identify areas of improvement in gross margin return
Ensure that all customer service requirements are being adhered to, and report any service failures or service observations to the respective operations manager.
Company reporting - reports are managed and submitted in a timely and accurate manner
Identification of new opportunities and trade lanes in line with company procedures.

Key Requirements:
Direct customer facing negotiation skills
Self-motivated
Business development experience
A-Level academics or higher
Must have Supply Chain experience and have a proven track record in business development

Please send your CV to kellie.buckley@firstchoiceuk.com
Salary cGBP35k-GBP40k Plus commision plus Car/C/A

*We can only accept applications from candidates with the required experience for this role, if you dont hear from us your application has been unsuccessful.


*We can only accept applications from candidates with the required experience for this role, if you dont hear from us your application has been unsuccessful.