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by email - as they go live.
OFFICE & PROFESSIONAL
HEATHROW OFFICE
Import Airfreight Trainee
IMPORT AIRFREIGHT TRAINEE
Heathrow
GBP14K Starting Salary, increase at 12 months
Hours will be Monday to Friday 0900-17.30
Our client based near Heathrow is looking to add an Import Airfreight Trainee to their team.
The company is based quite near to Heathrow and currently has between 10-15 office based employee's.
Good GCSE grades are required with good written & spoken English. You must be computer literate.
Full training on Airfreight Imports will be provided.
Ideally the client is looking for either a recent school or college leaver who has an interest in entering into a career in the logistics industry.
Please send your CV to kellie.buckley@firstchoiceuk.com
Heathrow
GBP14K Starting Salary, increase at 12 months
Hours will be Monday to Friday 0900-17.30
Our client based near Heathrow is looking to add an Import Airfreight Trainee to their team.
The company is based quite near to Heathrow and currently has between 10-15 office based employee's.
Good GCSE grades are required with good written & spoken English. You must be computer literate.
Full training on Airfreight Imports will be provided.
Ideally the client is looking for either a recent school or college leaver who has an interest in entering into a career in the logistics industry.
Please send your CV to kellie.buckley@firstchoiceuk.com
OFFICE & PROFESSIONAL
HEATHROW OFFICE
Export Airfreight Trainee
EXPORT AIRFREIGHT TRAINEE
HEATHROW
Starting salary GBP14k, Pay review after 12 months
Our client based in West London is looking to add an Export Airfreight trainee to their team.
The company is based quite near Heathrow and currently has between 10-15 office based employee's.
Good GCSE grades are required with good written & spoken English.
You must be compute literate.
Full training on Airfreight Exports from start to finish
Ideally the client is looking for either a Graduate or College Leaver who has a keen interest into the logistics industry.
Please send your CV to kellie.buckley@firstchoiceuk.com
OFFICE & PROFESSIONAL
ESSEX OFFICE
Inside Sales - Freight Forwarding
Inside Sales - Freight Forwarding,
You will be required to handle all spot rate business, for LCL and FCL Import and Exports worldwide shipments
To start zoom calls with clients, quoting rates, etc. Must be confident.
To be trained fully to be able to go out on the road with a book of business.
Liaise with overseas offices for quotes and destination charges.
Follow up quotes within 24 hours
Passing bookings on to the bookings team
Getting rates from various hauliers to ensure we receive the best price.
Work with the external reps to pass on sales leads
Provide clients with various information if/when requested
Must have previous experience within the freight forwarding industry.
You will be required to handle all spot rate business, for LCL and FCL Import and Exports worldwide shipments
To start zoom calls with clients, quoting rates, etc. Must be confident.
To be trained fully to be able to go out on the road with a book of business.
Liaise with overseas offices for quotes and destination charges.
Follow up quotes within 24 hours
Passing bookings on to the bookings team
Getting rates from various hauliers to ensure we receive the best price.
Work with the external reps to pass on sales leads
Provide clients with various information if/when requested
Must have previous experience within the freight forwarding industry.
OFFICE & PROFESSIONAL
HEATHROW OFFICE
UK Quality Manager & Responsible Person
Job Summary:
The Quality Manager and Responsible Person will provide leadership for the development, maintenance and communication of the Quality Management System (QMS) in compliance with local & corporate requirements and with national & global regulations. The role initially will be focused on the UK with scope to progress into a global role within 12-18 months.
(A) To manage and maintain a robust quality management system to support the Company freight activities.
(B) Oversee and coordinate the quality assurance and compliance programme at a country level.
(C) Provide support in the promotion and assessment of compliance with regulations, guidelines and operating procedures among sites within the region.
(D) Drive tactical Quality initiatives while working directly with internal and external customers, suppliers and regulatory bodies.
(E) Carry out audits of the Quality System and ensure inspection readiness.
Liaising with Global Quality colleagues on Quality topics
Essential/preferred qualifications:
GxP Knowledge (Essential)
Responsible Person Training (Preferred)
Lead Auditor Training (Preferred)
Essential/preferred Qualities/skill/experience:
Ability to convert regulatory requirements into a robust quality system
Excellent interpersonal and communication skills, decisive and objective
Good working knowledge of EU Good Distribution Practice (including the Falsified Medicine Directive) and ISO 9001.
Existing knowledge and experience in the quality discipline
Supply Chain and Quality background (ideally including pharmaceutical)
Excellent knowledge of general Quality Management principles, international Quality Assurance standards and regulatory requirements (ISO, AEO, GDP, FMD, Home Office guidance etc.)
Experience of continuous improvement methodologies
Strong analytical background
Effective time management
Able to plan and organise workload to meet functional objectives
Key Tasks
1. Integrate into the Company environment with an understanding of the importance of your role, key responsibilities and relationships with fellow team members
2. Support the formulation and implementation of the Quality strategy for the UK:
a. Assess the Quality Assurance and regulatory compliance needs
b. Design Quality systems capable of meeting requirements
3. Maintain and improve the Quality Management System matching regulatory and customer standards (ISO, GDP, FMD):
a. Quality risk management
b. Complaint and deviation reporting and management
c. CAPA identification and implementation
d. Change control
e. Training management system
f. Document management and control
g. Supplier and agent due diligence and customer bona fides
h. Audit and self-inspection programme
i. Premises and equipment
j. Transportation and temperature control
4. Engage with functional leaders and subject matter experts to assess the need for operational standards; act as author and/or approver of Operational Policies, Procedures, Guidelines and Templates
5. Establish Quality operational metrics and KPIs for process control, communication and performance improvement
6. Work with internal and external customers and suppliers to resolve Quality related issues and drive root cause/corrective actions to prevent recurrence
7. Manage audit programme for external and self-inspections; scheduling auditing, reporting and findings resolution
8. Host audits from Regulatory bodies and customers
9. Assume responsibility as named UK Responsible Person for the WDA and maintain compliance in line with EU GDP.
10. Identify and execute projects leading to standardisation, simplification and improvement of existing Quality processes ensuring compliance with regulations and requirements
11. Maintain up to date Pharmaceutical and Freight industry knowledge, keeping abreast of hot topics and challenges
12. Monitor regulatory environment and report changes in Quality and Regulatory compliance requirements
13. Work with key customers and Operations teams to develop optimum continuous improvement solutions to defined requirements that add value to the current relationship, improve margin returns and ensure client retention
Responsible Person
As responsible person, the employee must have appropriate competence and experience as well as knowledge of and training in GDP. In the role of Responsible Person, the employee should be continuously contactable. The Responsible Person may delegate duties but not responsibilities. In times of absence, the Responsible Person must formally delegate tasks to other suitably trained personnel.
The Responsible Person has authority to take decisions in relation to the below defined responsibilities:
(i) ensuring that a quality management system is implemented and maintained;
(ii) focusing on the management of authorised activities and the accuracy and quality of records;
(iii) ensuring that initial and continuous training programmes are implemented and maintained;
(iv) coordinating and promptly performing any recall operations for medicinal products;
(v) ensuring that relevant customer complaints are dealt with effectively;
(vi) ensuring that suppliers and customers are approved;
(vii) approving any subcontracted activities which may impact on GDP;
(viii) ensuring that self-inspections are performed at appropriate regular intervals following a prearranged programme and necessary corrective measures are put in place;
(ix) keeping appropriate records of any delegated duties;
(x) deciding on the final disposition of returned, rejected, recalled or falsified products;
(xi) approving any returns to saleable stock;
(xii) ensuring that any additional requirements imposed on certain products by national law are adhered to.
Salary GBP50,000 plus GBP3,000 car allowance
* We are only able to accept applications from candidates with previous experience for this role.
If you do not hear from us your application has been unsuccessful.
The Quality Manager and Responsible Person will provide leadership for the development, maintenance and communication of the Quality Management System (QMS) in compliance with local & corporate requirements and with national & global regulations. The role initially will be focused on the UK with scope to progress into a global role within 12-18 months.
(A) To manage and maintain a robust quality management system to support the Company freight activities.
(B) Oversee and coordinate the quality assurance and compliance programme at a country level.
(C) Provide support in the promotion and assessment of compliance with regulations, guidelines and operating procedures among sites within the region.
(D) Drive tactical Quality initiatives while working directly with internal and external customers, suppliers and regulatory bodies.
(E) Carry out audits of the Quality System and ensure inspection readiness.
Liaising with Global Quality colleagues on Quality topics
Essential/preferred qualifications:
GxP Knowledge (Essential)
Responsible Person Training (Preferred)
Lead Auditor Training (Preferred)
Essential/preferred Qualities/skill/experience:
Ability to convert regulatory requirements into a robust quality system
Excellent interpersonal and communication skills, decisive and objective
Good working knowledge of EU Good Distribution Practice (including the Falsified Medicine Directive) and ISO 9001.
Existing knowledge and experience in the quality discipline
Supply Chain and Quality background (ideally including pharmaceutical)
Excellent knowledge of general Quality Management principles, international Quality Assurance standards and regulatory requirements (ISO, AEO, GDP, FMD, Home Office guidance etc.)
Experience of continuous improvement methodologies
Strong analytical background
Effective time management
Able to plan and organise workload to meet functional objectives
Key Tasks
1. Integrate into the Company environment with an understanding of the importance of your role, key responsibilities and relationships with fellow team members
2. Support the formulation and implementation of the Quality strategy for the UK:
a. Assess the Quality Assurance and regulatory compliance needs
b. Design Quality systems capable of meeting requirements
3. Maintain and improve the Quality Management System matching regulatory and customer standards (ISO, GDP, FMD):
a. Quality risk management
b. Complaint and deviation reporting and management
c. CAPA identification and implementation
d. Change control
e. Training management system
f. Document management and control
g. Supplier and agent due diligence and customer bona fides
h. Audit and self-inspection programme
i. Premises and equipment
j. Transportation and temperature control
4. Engage with functional leaders and subject matter experts to assess the need for operational standards; act as author and/or approver of Operational Policies, Procedures, Guidelines and Templates
5. Establish Quality operational metrics and KPIs for process control, communication and performance improvement
6. Work with internal and external customers and suppliers to resolve Quality related issues and drive root cause/corrective actions to prevent recurrence
7. Manage audit programme for external and self-inspections; scheduling auditing, reporting and findings resolution
8. Host audits from Regulatory bodies and customers
9. Assume responsibility as named UK Responsible Person for the WDA and maintain compliance in line with EU GDP.
10. Identify and execute projects leading to standardisation, simplification and improvement of existing Quality processes ensuring compliance with regulations and requirements
11. Maintain up to date Pharmaceutical and Freight industry knowledge, keeping abreast of hot topics and challenges
12. Monitor regulatory environment and report changes in Quality and Regulatory compliance requirements
13. Work with key customers and Operations teams to develop optimum continuous improvement solutions to defined requirements that add value to the current relationship, improve margin returns and ensure client retention
Responsible Person
As responsible person, the employee must have appropriate competence and experience as well as knowledge of and training in GDP. In the role of Responsible Person, the employee should be continuously contactable. The Responsible Person may delegate duties but not responsibilities. In times of absence, the Responsible Person must formally delegate tasks to other suitably trained personnel.
The Responsible Person has authority to take decisions in relation to the below defined responsibilities:
(i) ensuring that a quality management system is implemented and maintained;
(ii) focusing on the management of authorised activities and the accuracy and quality of records;
(iii) ensuring that initial and continuous training programmes are implemented and maintained;
(iv) coordinating and promptly performing any recall operations for medicinal products;
(v) ensuring that relevant customer complaints are dealt with effectively;
(vi) ensuring that suppliers and customers are approved;
(vii) approving any subcontracted activities which may impact on GDP;
(viii) ensuring that self-inspections are performed at appropriate regular intervals following a prearranged programme and necessary corrective measures are put in place;
(ix) keeping appropriate records of any delegated duties;
(x) deciding on the final disposition of returned, rejected, recalled or falsified products;
(xi) approving any returns to saleable stock;
(xii) ensuring that any additional requirements imposed on certain products by national law are adhered to.
Salary GBP50,000 plus GBP3,000 car allowance
* We are only able to accept applications from candidates with previous experience for this role.
If you do not hear from us your application has been unsuccessful.
OFFICE & PROFESSIONAL
HEATHROW OFFICE
Admin & Sales Support
Admin & Sales Support
Job spec:
Preparing quotations & follow-up
Extracting data from an operational Software
Preparing statistical data for insurance, sales & other purposes
General Admin functions
Requirements:
Good knowledge of Excel
Hands on mentality & flexibility
Forwarding / shipping knowhow would be preferable
Good customer service skills and commercial sense
.
Full or Part-Time hours.
Salary: Negotiable, according to experience and qualifications.
Please send your CV to kellie.buckley@firstchoiceuk.com
* We are only able to accept applications from candidates with previous experience for this role.
If you do not hear from us your application has been unsuccessful.
.
Job spec:
Preparing quotations & follow-up
Extracting data from an operational Software
Preparing statistical data for insurance, sales & other purposes
General Admin functions
Requirements:
Good knowledge of Excel
Hands on mentality & flexibility
Forwarding / shipping knowhow would be preferable
Good customer service skills and commercial sense
.
Full or Part-Time hours.
Salary: Negotiable, according to experience and qualifications.
Please send your CV to kellie.buckley@firstchoiceuk.com
* We are only able to accept applications from candidates with previous experience for this role.
If you do not hear from us your application has been unsuccessful.
.
OFFICE & PROFESSIONAL
HEATHROW OFFICE
Sales Consultant
This vacancy is for a car sales company based in Ashford Surrey.
Duties will include;
Incoming/ Outbound calls
Inspect vechiles that come in
Appointment making
Test drives
Admin/ invoicing
to have;
Attention to detail
Experience in a previous role
Skills;
Photo shop skills
Emails
Excel / Word
- 18:00
You will work 6 days a week but will need to work every Saturday
THIS VACANCY IS COMMISSION BASED MOSTLY
Training is provided
** If you havent heard from us within 7 working days please assume you have been unsuccessul this time **
Duties will include;
Incoming/ Outbound calls
Inspect vechiles that come in
Appointment making
Test drives
Admin/ invoicing
to have;
Attention to detail
Experience in a previous role
Skills;
Photo shop skills
Emails
Excel / Word
- 18:00
You will work 6 days a week but will need to work every Saturday
THIS VACANCY IS COMMISSION BASED MOSTLY
Training is provided
** If you havent heard from us within 7 working days please assume you have been unsuccessul this time **
OFFICE & PROFESSIONAL
HEATHROW OFFICE
Housekeeper
We are recruiting for a Housekeeper for a stunning hotel.
Hours are 10am - 2pm
You will be asked to clean around 3 rooms a day
7 days a week - but due to COVID it wont be 7 days at the moment until they pick up.
Housekeepers role and responsibility:
All rooms are double, with shower heads above a bath with glass screen.
Once guests has checked out, remove and replace all linen, towels and refreshments from the rooms
All dirty linen and towels to be counted and bagged up ready for a collection/delivery on a Wednesday Soaps, lotions and gels to be re-stocked as well as toilet paper.
Hoover, dust, clean and sanitize all areas as appropriate
general cleaning of hotel guest areas/corridors During Covid-19 we are not required to enter guests room until they checkout.so will not be required to remake for stay-overs.guests will obtain extra linen etc from reception as required.
Time allocated for each room is roughly 45 mins.(as all brick-a-brack has been removed, along with all throw pillows/cushions this shouldn't be a problem) All PPE, chemicals and equipment will be provided.
If hotel is low occupancy, a deep clean may be required in unused rooms. (Curtains, carpets etc higher level cleaning) Regular descale
** if you haven't heard from us within 7 working days please assume you have been successful his time**
Hours are 10am - 2pm
You will be asked to clean around 3 rooms a day
7 days a week - but due to COVID it wont be 7 days at the moment until they pick up.
Housekeepers role and responsibility:
All rooms are double, with shower heads above a bath with glass screen.
Once guests has checked out, remove and replace all linen, towels and refreshments from the rooms
All dirty linen and towels to be counted and bagged up ready for a collection/delivery on a Wednesday Soaps, lotions and gels to be re-stocked as well as toilet paper.
Hoover, dust, clean and sanitize all areas as appropriate
general cleaning of hotel guest areas/corridors During Covid-19 we are not required to enter guests room until they checkout.so will not be required to remake for stay-overs.guests will obtain extra linen etc from reception as required.
Time allocated for each room is roughly 45 mins.(as all brick-a-brack has been removed, along with all throw pillows/cushions this shouldn't be a problem) All PPE, chemicals and equipment will be provided.
If hotel is low occupancy, a deep clean may be required in unused rooms. (Curtains, carpets etc higher level cleaning) Regular descale
** if you haven't heard from us within 7 working days please assume you have been successful his time**
OFFICE & PROFESSIONAL
HEATHROW OFFICE
Finance Assistant - Freight/Logistics
We are currently looking for a Finance Assistant to join this busy agent
Ideal candidate will have previous experience in a similar role and will have to daily with the following:
Sales Ledger / Purchase Ledger/ Credit control/ Bank reconciliation/ Intercompany reconciliation/ queries
Monday to Friday 9-5.30
Salary cGBP25k
Full time perm role
Please send your CV to kellie.buckley@firstchoiceuk.com
* We are only able to accept applications from candidates with previous experience for this role.
If you do not hear from us your application has been unsuccessful
Ideal candidate will have previous experience in a similar role and will have to daily with the following:
Sales Ledger / Purchase Ledger/ Credit control/ Bank reconciliation/ Intercompany reconciliation/ queries
Monday to Friday 9-5.30
Salary cGBP25k
Full time perm role
Please send your CV to kellie.buckley@firstchoiceuk.com
* We are only able to accept applications from candidates with previous experience for this role.
If you do not hear from us your application has been unsuccessful
OFFICE & PROFESSIONAL
HEATHROW OFFICE
Internal Sales- Freight
Fantastic opportunity has become available to join a small - medium forwarder as an Internal Sales Co-ordinator, ideal candidate will be able to speak a European language as this client has a heavy customer base within Europe.
You will be office based, have fantastic Tele-sales experience, be confident in dealing with Freight quotes with an option to visit clients with Sales reps
Applicant will have the following:
Min. 1 - 3 yrs experience/background in Freight Forwarding - sales based
Sales Track Record
Good telephone manner
Ability to work off own initiative
Good organiser - can prioritise , follow up etc
Good listener & willingness to learn
Results driven
Capable to work under pressure and handle what can be a testing workload
cGBP18,000 - GBP21,000 plus bonus's
Please send your CV to kellie.buckley@firstchoiceuk.com
* We are only able to accept applications from candidates with previous experience for this role.
You will be office based, have fantastic Tele-sales experience, be confident in dealing with Freight quotes with an option to visit clients with Sales reps
Applicant will have the following:
Min. 1 - 3 yrs experience/background in Freight Forwarding - sales based
Sales Track Record
Good telephone manner
Ability to work off own initiative
Good organiser - can prioritise , follow up etc
Good listener & willingness to learn
Results driven
Capable to work under pressure and handle what can be a testing workload
cGBP18,000 - GBP21,000 plus bonus's
Please send your CV to kellie.buckley@firstchoiceuk.com
* We are only able to accept applications from candidates with previous experience for this role.
OFFICE & PROFESSIONAL
ESSEX OFFICE
Inside Sales Support/Freight Forwarding
Inside Sales Support/Freight Forwarding
This is a full time-position responsible to support sales efforts specially by
1. Managing the sales lead generation, qualification, distribution, oversight processes & associated selling campaigns.
2. CRM maintenance (Sales Force)
3. Management of quotation processes
Key Duties Include but are not limited.
Lead generation & pre-qualification
Distribute leads to logistics consultants
Lead tracking & Management through SF
Handle & tack web enquiries
Quote log maintenance in M/frt
To maximise on, & develop sales from new & existing customers through regular contact & activity
Gaining a clear understanding of customers business requirements
Assisting to develop key trades & services
Maintaining & developing relationships with existing customers via telephone calls emails, occasionally in person.
Listening to customer requirements & presenting the appropriate solution
Ensure that all tasks & assignments are carried out in a timely manner & to any set deadlines
Reviewing your own performance, aiming to meet or exceed targets.
Reviewing process & procedures & sharing best practice with colleagues
Obtaining rates from Our approved suppliers
Making accurate rapid cost calculations, & providing customers with quotations
Negotiating on sales & costs.
Obtaining feedback on all quotes issued & reporting on quotes won, lost & pending.
Requirements
Must have oral & written communication skills
Strong commercial awareness
A confident & determined approach
A high degree of self-motivation & drive
The ability to work both independently & a part of a team
Excellent organisation & problem-solving skills
The ability to prioritise & successfully manage deadlines
Excellent attention to detail & work accuracy
Knowledge of administration policies, systems & procedures
Listening skills
Computer literate ability to use computer software
Understanding of relevant legalisation
Able to keep information confidential
Freight Forwarding/supply chain, or shipping line, internal sales would be an advantage.
This is a full time-position responsible to support sales efforts specially by
1. Managing the sales lead generation, qualification, distribution, oversight processes & associated selling campaigns.
2. CRM maintenance (Sales Force)
3. Management of quotation processes
Key Duties Include but are not limited.
Lead generation & pre-qualification
Distribute leads to logistics consultants
Lead tracking & Management through SF
Handle & tack web enquiries
Quote log maintenance in M/frt
To maximise on, & develop sales from new & existing customers through regular contact & activity
Gaining a clear understanding of customers business requirements
Assisting to develop key trades & services
Maintaining & developing relationships with existing customers via telephone calls emails, occasionally in person.
Listening to customer requirements & presenting the appropriate solution
Ensure that all tasks & assignments are carried out in a timely manner & to any set deadlines
Reviewing your own performance, aiming to meet or exceed targets.
Reviewing process & procedures & sharing best practice with colleagues
Obtaining rates from Our approved suppliers
Making accurate rapid cost calculations, & providing customers with quotations
Negotiating on sales & costs.
Obtaining feedback on all quotes issued & reporting on quotes won, lost & pending.
Requirements
Must have oral & written communication skills
Strong commercial awareness
A confident & determined approach
A high degree of self-motivation & drive
The ability to work both independently & a part of a team
Excellent organisation & problem-solving skills
The ability to prioritise & successfully manage deadlines
Excellent attention to detail & work accuracy
Knowledge of administration policies, systems & procedures
Listening skills
Computer literate ability to use computer software
Understanding of relevant legalisation
Able to keep information confidential
Freight Forwarding/supply chain, or shipping line, internal sales would be an advantage.
OFFICE & PROFESSIONAL
ESSEX OFFICE
Senior Human Resources Warehouse/Transport
Contract Logistics, Senior Human Resource specialist required for the below.
Reporting into the Operations Director.
Top 50 global freight forwarder is a part of our client, the Spanish maritime, logistics and port operation services company has taken a 15-year lease on a new 150,000 sq. ft. distribution facility at London Medway, to develop a state-of-the-art retail and eCommerce facility.
The strategically located London Medway facility, which is due for completion at the end of 2020, will incorporate multiple mezzanines to add a further 225,000 sq. ft of capacity, primarily for automation, eCommerce order picking and fulfilment.
The Role
This is a fluid role with the below as key factors.
Key skill, to be able to show successful management of large TUPE projects within Contract Logistics environment.
Primary role, responsibility for the success of TUPE within our group.
Ongoing, human resource management with our clients Contract Logistics working alongside our Clients Logistics Human Resource Manager.
Logistics in the UK
Our Client is a leading supply chain manager, with a global team of 1,680 providing international transport, project shipments, logistics and customs brokerage, positioned in the Top 50 freight forwarders worldwide.
Our Logistics Client is a part of a leading maritime, logistics and port operation services company, present in 28 countries, with over 2,700 specialised professionals.
Established in the UK since 1996 Our Logistics Client operates out of six freight, distribution and retail logistics centres, managed by 150 dedicated personnel.
Award-winning, performance driven solutions, that transform end-to-end supply chains and drive the business growth of the UKs most exciting and ambitious brands and retailers.
Reporting into the Operations Director.
Top 50 global freight forwarder is a part of our client, the Spanish maritime, logistics and port operation services company has taken a 15-year lease on a new 150,000 sq. ft. distribution facility at London Medway, to develop a state-of-the-art retail and eCommerce facility.
The strategically located London Medway facility, which is due for completion at the end of 2020, will incorporate multiple mezzanines to add a further 225,000 sq. ft of capacity, primarily for automation, eCommerce order picking and fulfilment.
The Role
This is a fluid role with the below as key factors.
Key skill, to be able to show successful management of large TUPE projects within Contract Logistics environment.
Primary role, responsibility for the success of TUPE within our group.
Ongoing, human resource management with our clients Contract Logistics working alongside our Clients Logistics Human Resource Manager.
Logistics in the UK
Our Client is a leading supply chain manager, with a global team of 1,680 providing international transport, project shipments, logistics and customs brokerage, positioned in the Top 50 freight forwarders worldwide.
Our Logistics Client is a part of a leading maritime, logistics and port operation services company, present in 28 countries, with over 2,700 specialised professionals.
Established in the UK since 1996 Our Logistics Client operates out of six freight, distribution and retail logistics centres, managed by 150 dedicated personnel.
Award-winning, performance driven solutions, that transform end-to-end supply chains and drive the business growth of the UKs most exciting and ambitious brands and retailers.
OFFICE & PROFESSIONAL
HEATHROW OFFICE
Duty & VAT Administrator - 12 month contract
Duty & VAT Administrator - 12 month contract
Role Purpose:
To provide quality and timely customs query resolution
Key duties to include (but not limited to)
Ensure that frontline calls are handled in a professional and courteous manner in alignment with company standards
Attempt to resolve the customs enquiry over the phone wherever possible in order to facilitate prompt payment
Liaise with HMRC regarding outstanding reclaims for Duty & VAT charges
Ensure targets daily/weekly/monthly are achieved as agreed with supervisor
Ensure monthly write-offs are kept to a minimum
Skills Required:
Duty & VAT knowledge (essential)
Knowledge of customs regulations and resolving customs queries
Ideal candidate will have a minimum of 1 years experience within Duty & VAT environment
Please send your CV to kellie.buckley@firstchoiceuk.com
*We can only accept applications from candidates with the required experience for this role, if you don't hear from us your application has been unsuccessful.
Role Purpose:
To provide quality and timely customs query resolution
Key duties to include (but not limited to)
Ensure that frontline calls are handled in a professional and courteous manner in alignment with company standards
Attempt to resolve the customs enquiry over the phone wherever possible in order to facilitate prompt payment
Liaise with HMRC regarding outstanding reclaims for Duty & VAT charges
Ensure targets daily/weekly/monthly are achieved as agreed with supervisor
Ensure monthly write-offs are kept to a minimum
Skills Required:
Duty & VAT knowledge (essential)
Knowledge of customs regulations and resolving customs queries
Ideal candidate will have a minimum of 1 years experience within Duty & VAT environment
Please send your CV to kellie.buckley@firstchoiceuk.com
*We can only accept applications from candidates with the required experience for this role, if you don't hear from us your application has been unsuccessful.
