Household Move Coordinator

Dealing with all aspects of personal effects for our client,
A well-respected corporate International Relocation company are looking to recruit a move manager

The Ideal candidate would have previous experience within a Freight Forwarding company or an International Relocations, company dealing with inbound relocations from Asia, US & Australia,
must be familiar with all import documentations including customs tariffs. Must have good spoken English language & written, as dealing with some major clientele

It would b a full time Mon-Fri Intl Household move co-ordinator who could handle household moves in, out and 3rd country. GBP30k-GBP37 depending on experience etc. 20 days holiday, plus bank holidays, pension.

Senior International Move Manager -

International Moving Company seeks an International Move Manager to join their organisation.
It is essential that the right candidate has experience on working on Corporate HHG moves as you will the sole point of contact for major Blue Chip Clients from the start of the move to the finish.
The successful candidate would ideally be an experienced move coordinator / move manager, able to work unsupervised with corporate transferees, organising their international household move assignment. They should have at least 5 years relevant industry experience.

Corporate Inbound Move Manager

Import Coordinator - Dealing with all aspects of Inbound personal effects for our client,
A well-respected corporate Relocation company are looking to recruit, an import coordinator,

The Ideal candidate would have previous experience within a Freight Forwarding company or an International Relocations, company dealing with inbound relocations from Asia, US & Australia,
must be familiar with all import documentations including customs tariffs. Must have good spoken English language & written, as dealing with some major clientele.

Move Coordinator

JOB DESCRIPTION:
To provide an all round Move Management function to our extensive client base

RESPONSIBILITIES:

Receive enquiries from current and prospective clients in an efficient manner, providing information as required, and liaise with clients fully throughout the move.
Set appointments for the sales people and co-ordinate their diaries to make the most efficient use of their time.
Generate correspondence from the Sales people as required.
To ensure all tasks are maintained regularly
Process quotations.
Using information produced by the in house operations system , to follow up quotations and advise relevant departments.
To learn company procedures and policies and to adhere to them.
To learn general information relating to customs clearance, general shipping etc.
To ensure the accurate entry of data input to company IT system, Navision
Respond to clients requests in the absence of the sales team and respond accordingly, keeping client files up to date of any action taken.
Maintaining close communication with customers and accounts in order to meet all their logistical needs and keeping them fully advised of current movements and progress
Completing or obtaining all required documentation, ie Bills of Lading, Airwaybills, Customs documents, Insurance proposal forms
Close liaison with UK resources to ensure service delivery in line with customer expectation
Give accurate and on time feedback on shipment status to client/s
Liaise with overseas agents to ensure the timely completion of origin and destination services to required standard
On time and accurate raising of sales invoices and the authorisation of supplier invoices
Assisting client with completion of claims documentation and handing of files on time to Claims settler
Any other tasks set by Management

previous shipping knowledge either with a freight forwarder or shipping line, would be advantagous.
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Corporate Move Manager

JOB DESCRIPTION: To carry out duties as a Move Manager. To handle all shipments from time of enquiry to delivery date within service parameters and cost constraints. Maximize full use of all resources to provide an all round move function to our extensive client base ensuring high level customer service and control of internal and external costs.

RESPONSIBILITIES:

Embrace the sales development of corporate buwithin the section parameters and with the department head.
Build relationships between corporate account and agents in order to secure more competitive business.
Attend external review meetings and client entertaining.
Ensuring that close communication with customers and accounts is in order to meet all account specific and move logistical needs, and keep them fully advised of progress.
Ensure all files are handled in accordance with FAIMISO and ISO9001 standards
Completing export documentation, obtain customs documentation from shippers and ensure its delivery to destination agent in good time.
Purchase Order progress, chasing with suppliers globally and liaising with overseas agents.
Ensure all shipments are invoiced fully, on time, recognising the need to maximise on additional service charges, pass/reject all suppliers invoices within 5 days of receipt.
Job rating, route selection & booking shipments direct with carriers, consolidators or agents
Ensure timely updates of progress against target transit times to shipper and account
Ensure corporate account satisfaction at all levels

AN INTERNATIONAL REMOVALS COMPANY IS LOOKING FOR A SURVEYOR

JOB DESCRIPTION
To represent the company and safeguard its business at every level
To conduct surveys at customer residences accurately, professionally and with knowledge of the agent/account and shipper requirements
To provide customer service excellence
To survey moves in UK locations as situations demand taking best possible notice of geographical difficulties
To cover quality and site visits when necessary
Office based at least 2 times per week for updates and information sharing
RESPONSIBILITIES
To present accurate and detailed survey reports to allow complete costing and service evaluation by staff and to be within 10% accuracy
To present relevant information and documents/packs to shipper at time of survey as required
To be knowledgeable in customs, allowances and packing requirements in front of the customer
To report on survey findings and any information relative to moves immediately
To represent the company and its agencies in a positive and professional manner

Corporate Move Pricing Manager

Liaising with the General Manager to keep cost rates up to date
- Costing all Overseas/European moves by comparing routing and service options to optimise the profitability on each rate given
- Replying to overseas agent rate requests normally within 24 hours of receipt
- Working with the Sales Team to prepare pricing grids for major contract bids
- Possibly presenting these pricing grids at bid presentations
- Providing rates to the Move Management team

The role requires:
- At least two year experience of pricing in an International, European and Domestic Move Management environment
- A thorough understanding of the Move Management process
- An ability to calculate pricing quickly and accurately and within tight timelines
- High level of competence with Excel
- Experience of providing pricing within the Cartus/Acadia system would be an advantage

Senior Corporate Move Coordinator

Senior Corporate Move co-ordinator we are looking for very experienced candidates who are used to the corporate international moving area of the market, who can handle a file in terms of costing and operations from A to B. Plus ideally they would be looking to do that role long term.

The successful candidate would ideally be an experienced move coordinator / move manager, able to work unsupervised with corporate transferees, organising their international household move assignment. They should have at least 5 years relevant industry experience


Good solid background in removals is required, need someone that can hit the ground running.

International Move Manager

Receive initial call or account instructions and arrange surveys and appointments within company KPI
Giving clients and branches information on International moves
Submission of quotations, confirmation of quotes, instruction sheets and booking of international consignments at all stages of the move
To effectively service International enquires including costing and 3rd country moves
Co-ordination with overseas agents and shipping lines and account co-ordinators
Maximise all opportunities for additional revenue or reduce costs wherever possible

This will involve working as part of a team specialising in International Relocation :

2. DUTIES & RESPONSIBILITIES:

a) To use the keyboard skills processing in order to effectively carry out many of the duties listed:
b) Use of photocopier computer
c) Receive and action incoming telephone calls.
d) Process email (gmail) received and action as required.
e) Processing customer payments and acceptance forms.
f) Scheduling appointments for sales staff.
g) Prepare quotations and instruction sheets based on sales reports and other available information.
h) Assisting management in preparing and reports.
i) Input into computer database of customers details and link up with the overall database.
j) Filing duties as required.
k) Ensure compliance of oneself with the Health and Safety at Work etc. Act 1974.
l) Any other duties as may reasonably requested by the
Management
m) Ensure compliance of oneself with requirements of
ISO9002.

This role will be focused on assisting the Department with Private European & Deepsea Group enquiries, reporting to the International Manager. The candidate will work as part of a team of the International team based at Surbiton HQ, to ensure prompt action is taken on all enquiries.

Duties to include:

Booking/scheduling of surveys, submission of and following up quotes, issuing instruction sheets and assigning bookings to carriers and making sure the client has a positive Bishops experience. To effectively assist in servicing all Private European & Deepsea Group enquiries on a door to door basis, through client contact and use of evolving systems. Working in partnership with European and Overseas agents and shipping lines.

Shipping & Relocations, Surveyor

To represent the company and safeguard its business at every level
To conduct surveys at customer residences accurately, professionally and with knowledge of the agent/account and shipper requirements
To provide customer service excellence
To survey moves in UK locations as situations demand taking best possible notice of geographical difficulties
To cover quality and site visits when necessary
Office based at least 2 times per week for updates and information sharing

RESPONSIBILITIES

To present accurate and detailed survey reports to allow complete costing and service evaluation by staff and to be within 10% accuracy
To present relevant information and documents/packs to shipper at time of survey as required
To be knowledgeable in customs, allowances and packing requirements in front of the customer
To report on survey findings and any information relative to moves immediately
To represent the company and its agencies in a positive and professional manner