21 Jobs Found
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Get NEW JOBS like these
by email - as they go live.
by email - as they go live.
FREIGHT & LOGISTICS
HEATHROW OFFICE
Operations Agent
We are working with a Courier company based in SE1.
Due to expansion they are looking to recruit a Operations Agent.
Monday to Friday 10.30-19.30pm
The role is based in SE1.
Running the Courier Operation
Maintaining the warehouse
Controlling all incoming parcels.
Controlling all outgoing parcels
Working with a team of part time people in afternoon / evening
Working on operational systems - Metafour and DA
Knowledge of courier industry
Driving licence (would be an advantage)
Working on own initiative
Bringing new ideas to the business to improve the operation
The role has progression as the company grows.
We are looking for individuals who want to make a difference and come with plenty of enthusiasm and willing to jump in where and when required as the days require.
A good telephone manner would be an advantage and good communication skills both internally and externally would be needed.
Salary depends on Experience.
Please forward CV's to sue.stone@firstchoiceuk.com
* If you do not hear from us in 7 days unfortuately your applicaiton has been unsuccessful.
Due to expansion they are looking to recruit a Operations Agent.
Monday to Friday 10.30-19.30pm
The role is based in SE1.
Running the Courier Operation
Maintaining the warehouse
Controlling all incoming parcels.
Controlling all outgoing parcels
Working with a team of part time people in afternoon / evening
Working on operational systems - Metafour and DA
Knowledge of courier industry
Driving licence (would be an advantage)
Working on own initiative
Bringing new ideas to the business to improve the operation
The role has progression as the company grows.
We are looking for individuals who want to make a difference and come with plenty of enthusiasm and willing to jump in where and when required as the days require.
A good telephone manner would be an advantage and good communication skills both internally and externally would be needed.
Salary depends on Experience.
Please forward CV's to sue.stone@firstchoiceuk.com
* If you do not hear from us in 7 days unfortuately your applicaiton has been unsuccessful.
FREIGHT & LOGISTICS
ESSEX OFFICE
Operations Agent Courier
Operations Agent Courier
Hours 1030 - 1930
Monday to Friday
Running the Courier Operation
Maintaining the warehouse
Controlling all incoming parcels.
Controlling all outgoing parcels
Working with a team of part time people in afternoon / evening
Working on operational systems - Metafour and DA
Knowledge of courier industry
Driving licence (would be an advantage)
Working on own initiative
Bringing new ideas to the business to improve the operation
The person would be someone that wants to work for a growing company and grow with us. We are expanding and the people we need are people that want to make a difference and come with plenty of enthusiasm and willing to jump in where and when required as the days require.
A good telephone manner would be an advantage and good communication skills both internally and externally would be needed.
Salary would depend on experience, between GBP25k and GBP30k
Hours 1030 - 1930
Monday to Friday
Running the Courier Operation
Maintaining the warehouse
Controlling all incoming parcels.
Controlling all outgoing parcels
Working with a team of part time people in afternoon / evening
Working on operational systems - Metafour and DA
Knowledge of courier industry
Driving licence (would be an advantage)
Working on own initiative
Bringing new ideas to the business to improve the operation
The person would be someone that wants to work for a growing company and grow with us. We are expanding and the people we need are people that want to make a difference and come with plenty of enthusiasm and willing to jump in where and when required as the days require.
A good telephone manner would be an advantage and good communication skills both internally and externally would be needed.
Salary would depend on experience, between GBP25k and GBP30k
FREIGHT & LOGISTICS
HEATHROW OFFICE
Customer Relationship Manager
Customer Relationship Manager required to join this leading Courier agent
Manage and monitor Key account Customers and ensuring compliance with all agreed company policies.
To ensure that the needs of customers are being satisfied consistently and that excellence in customer service is promoted throughout the organisation.
To work collaboratively with Operations and Sales
Management to ensure maximum client satisfaction.
Main Responsibilities:
Develop and maintain relationships with key clients.
Run daily activity reports and maintain overall awareness of live shipments.
Complete and send client reports/KPIs /QBR and Investigation reports in accordance with specific client requirements.
Attend off site client meetings.
Provide shipment specific updates where required.
Escalate all client issues to the management team and applicable Business Development account Manager.
Customs Invoice / Shipping approvals.
Monitor / Assist with live bookings / collection orders.
Understand client tariffs and handle quotations / pricing requests / shipping queries.
Maintain Site lists and distribute Site letters / Starter Packs where required Manage and monitor Key account Customers and ensuring compliance with all agreed company policies.
To ensure that the needs of customers are being satisfied consistently and that excellence in customer service is promoted throughout the organisation.
To work collaboratively with Operations and Sales Management to ensure maximum client satisfaction
send your CV to kellie.buckley@firstchoiceuk.com
* We are only able to accept applications from candidates with previous experience for this role.
If you do not hear from us your application has been unsuccessful.
.
Manage and monitor Key account Customers and ensuring compliance with all agreed company policies.
To ensure that the needs of customers are being satisfied consistently and that excellence in customer service is promoted throughout the organisation.
To work collaboratively with Operations and Sales
Management to ensure maximum client satisfaction.
Main Responsibilities:
Develop and maintain relationships with key clients.
Run daily activity reports and maintain overall awareness of live shipments.
Complete and send client reports/KPIs /QBR and Investigation reports in accordance with specific client requirements.
Attend off site client meetings.
Provide shipment specific updates where required.
Escalate all client issues to the management team and applicable Business Development account Manager.
Customs Invoice / Shipping approvals.
Monitor / Assist with live bookings / collection orders.
Understand client tariffs and handle quotations / pricing requests / shipping queries.
Maintain Site lists and distribute Site letters / Starter Packs where required Manage and monitor Key account Customers and ensuring compliance with all agreed company policies.
To ensure that the needs of customers are being satisfied consistently and that excellence in customer service is promoted throughout the organisation.
To work collaboratively with Operations and Sales Management to ensure maximum client satisfaction
send your CV to kellie.buckley@firstchoiceuk.com
* We are only able to accept applications from candidates with previous experience for this role.
If you do not hear from us your application has been unsuccessful.
.
FREIGHT & LOGISTICS
HEATHROW OFFICE
Control Group Operations Agent - Sunday to Thursday
Control Goup/Operations Agent
Purpose of the position
Handle and monitor all Operational activities ensuring compliance with all agreed company policies.
Handle and monitor all live network activities ensuring adherence to agreed rate structures and pricing policies.
To work collaboratively with Customer Service and Sales to ensure maximum client satisfaction.
Main Responsibilities
Managing daily email volumes in the Control Group inbox.
Develop and implement customer focused operational policies and procedures
Monitor accuracy of reporting and data base information
Co-ordinate customer service projects and initiatives
To on a daily basis ensure Network / Vendor partner compliance to all agreed company policies, procedures and pricing structures.
Provide weekend / OOH cover for general Customer Service processes & procedures.
Ensure staff manages alarms in system.
Keep email folder up to date.
Ensure smooth flow of work.
Awareness of costs.
Awareness of best routes.
Lead by example.
General Duties/Responsibilities
Ensure staff follows correct procedures on your shift.
Maintaining all Operational functionality ensuring compliance with agreed procedures.
Maintain professional manner towards all staff, seeking at all time to implement and maintain company policy
Seek to resolve inter-departmental questions and issues as they arise and without conflict
Adhere to all Company Policies, at all times
To undertake any other reasonable duties/responsibilities at the request of the Department Manager of other Senior Management.
Desired Requirements
Knowledge
Specialist (Biopharm) Courier Operations Experience
Customer Services Experience
Comprehensive understanding of Courier/Freight Operations including Import/Export/Warehouse & Transport
Excellent understanding of World Geography
Sunday to Thursday 10:00 to 19:00
Salary is up to GBP23,000
* We are only able to accept applications from candidates with previous experience for this role.
If you do not hear from us your application has been unsuccessful.
Purpose of the position
Handle and monitor all Operational activities ensuring compliance with all agreed company policies.
Handle and monitor all live network activities ensuring adherence to agreed rate structures and pricing policies.
To work collaboratively with Customer Service and Sales to ensure maximum client satisfaction.
Main Responsibilities
Managing daily email volumes in the Control Group inbox.
Develop and implement customer focused operational policies and procedures
Monitor accuracy of reporting and data base information
Co-ordinate customer service projects and initiatives
To on a daily basis ensure Network / Vendor partner compliance to all agreed company policies, procedures and pricing structures.
Provide weekend / OOH cover for general Customer Service processes & procedures.
Ensure staff manages alarms in system.
Keep email folder up to date.
Ensure smooth flow of work.
Awareness of costs.
Awareness of best routes.
Lead by example.
General Duties/Responsibilities
Ensure staff follows correct procedures on your shift.
Maintaining all Operational functionality ensuring compliance with agreed procedures.
Maintain professional manner towards all staff, seeking at all time to implement and maintain company policy
Seek to resolve inter-departmental questions and issues as they arise and without conflict
Adhere to all Company Policies, at all times
To undertake any other reasonable duties/responsibilities at the request of the Department Manager of other Senior Management.
Desired Requirements
Knowledge
Specialist (Biopharm) Courier Operations Experience
Customer Services Experience
Comprehensive understanding of Courier/Freight Operations including Import/Export/Warehouse & Transport
Excellent understanding of World Geography
Sunday to Thursday 10:00 to 19:00
Salary is up to GBP23,000
* We are only able to accept applications from candidates with previous experience for this role.
If you do not hear from us your application has been unsuccessful.
FREIGHT & LOGISTICS
HEATHROW OFFICE
Courier Customer Service Agent
The role is to aid and assist clients in all phases of consignment preparation. Processing consignments via email, telephone and online booking portal. Courier/Freight shipments including Import and Export.
Previous experience desirable at the higher salary. Would also consider someone with office customer service experience at the lower salary.
Providing clients with continuous status updates flight and customs delays, track and trace, pod's etc.
Car driver due to company location
The hours are: Monday to Friday - hours to be covered are 9 hours (1 hour for lunch) between 06:00 and 19:00 so flexibility is required. Bank Holidays covered on rotation / occasional weekend cover required.
Salary between GBP20K and GBP27K
**If you havent heard from us within 7 working days, please assume you were unsuccessful this time**
Previous experience desirable at the higher salary. Would also consider someone with office customer service experience at the lower salary.
Providing clients with continuous status updates flight and customs delays, track and trace, pod's etc.
Car driver due to company location
The hours are: Monday to Friday - hours to be covered are 9 hours (1 hour for lunch) between 06:00 and 19:00 so flexibility is required. Bank Holidays covered on rotation / occasional weekend cover required.
Salary between GBP20K and GBP27K
**If you havent heard from us within 7 working days, please assume you were unsuccessful this time**
FREIGHT & LOGISTICS
HEATHROW OFFICE
Courier Operations Clerk
Courier Operations Clerk required for this well known express parcel company located in Colnbrook.
The ideal candidate will have a minimum of 1 years experience in a courier operations position. Excellent opportunity for the right person.
Unloading vehicles, processing parcels, knowledge of in house Courier computer systems
Driving Licence essential. Over 21 for Insurance purposes
Use of Courier Navigator desirable
Hours are from 12.00 - 20.00 Monday to Friday
Salary around GBP25K to GBP28K
* We are only able to accept applications from candidates with previous experience for this role. If you do not have prior experience as detailed in the job description please do no apply.
If you do not hear from us your application has been unsuccessful
The ideal candidate will have a minimum of 1 years experience in a courier operations position. Excellent opportunity for the right person.
Unloading vehicles, processing parcels, knowledge of in house Courier computer systems
Driving Licence essential. Over 21 for Insurance purposes
Use of Courier Navigator desirable
Hours are from 12.00 - 20.00 Monday to Friday
Salary around GBP25K to GBP28K
* We are only able to accept applications from candidates with previous experience for this role. If you do not have prior experience as detailed in the job description please do no apply.
If you do not hear from us your application has been unsuccessful
FREIGHT & LOGISTICS
HEATHROW OFFICE
Courier Customer Service Agent
Due to expansion we are looking to recruit an experienced Courier Customer Service Agent to join this well established courier agent
The ideal candidate will have a strong background within the International courier industry and their own transport due to location
Monday to Friday 9am to 6pm and 10am to 7pm on a weekly rotation
Excellent customer services
Salary cGBP23k-GBP27k
Please send your CV to kellie.buckley@firstchoiceuk.com
* We are only able to accept applications from candidates with previous experience for this role. If you do not have prior experience as detailed in the job description please do no apply.
If you do not hear from us your application has been unsuccessful
The ideal candidate will have a strong background within the International courier industry and their own transport due to location
Monday to Friday 9am to 6pm and 10am to 7pm on a weekly rotation
Excellent customer services
Salary cGBP23k-GBP27k
Please send your CV to kellie.buckley@firstchoiceuk.com
* We are only able to accept applications from candidates with previous experience for this role. If you do not have prior experience as detailed in the job description please do no apply.
If you do not hear from us your application has been unsuccessful
FREIGHT & LOGISTICS
HEATHROW OFFICE
Inventory Controller
We are working with a Local Courier organisation, who are looking to recruit an Inventory Controller.
Role - Daily supporting the Global Inventory Manager.
Ensuring the business has adequate inventory supplies available globally to meet local client demands.
Co-ordinate the reverse logistics.
Management of obsolete inventory
Monitor and control the stock levels of packaging and assets at all Global Warehouse locations.
Manage the return and replacement of damaged/obsolete inventory.
Provide daily reports.
Monitor the most economic routings available & ensure these are utilized for stock placement & Inventory reverse movements.
Monitor all inventory movements ensuring adherence to agreed rate structures and pricing policy.
Experience:
Courier Operations experience
Good Understanding of Courier/Freight Operations including Imports, Exports, Warehouse and Transport.
Excellent understanding of World Geography
Awareness of time zones for different regions
Experience of working with documented procedures.
Teamwork skills and strong self-motivation ability
Ability to work under pressure
Negotiation and problem solving skills
Good Word, Excel and PowerPoint
Effective communication skills.
Salary depends on experience, please state your salary expectations when applying for role.
Please forward CVs to sue.stone@firstchoiceuk.com
If you have not heard from us your application has been unsuccessful.
Role - Daily supporting the Global Inventory Manager.
Ensuring the business has adequate inventory supplies available globally to meet local client demands.
Co-ordinate the reverse logistics.
Management of obsolete inventory
Monitor and control the stock levels of packaging and assets at all Global Warehouse locations.
Manage the return and replacement of damaged/obsolete inventory.
Provide daily reports.
Monitor the most economic routings available & ensure these are utilized for stock placement & Inventory reverse movements.
Monitor all inventory movements ensuring adherence to agreed rate structures and pricing policy.
Experience:
Courier Operations experience
Good Understanding of Courier/Freight Operations including Imports, Exports, Warehouse and Transport.
Excellent understanding of World Geography
Awareness of time zones for different regions
Experience of working with documented procedures.
Teamwork skills and strong self-motivation ability
Ability to work under pressure
Negotiation and problem solving skills
Good Word, Excel and PowerPoint
Effective communication skills.
Salary depends on experience, please state your salary expectations when applying for role.
Please forward CVs to sue.stone@firstchoiceuk.com
If you have not heard from us your application has been unsuccessful.
FREIGHT & LOGISTICS
HEATHROW OFFICE
Courier Customer Service Agent x3
Courier Customer Service Agent required to join busy courier team within niche market
Ideally suited for someone with Express Courier Customer Service knowledge
You will have worked in a similar role for around 2 years plus and be confident in duties as listed below:
Major Duties and Responsibilities
To receive on-line / phone job orders from clients, and set up the job accordingly
(which includes routing, classifying of service type, packaging requirements, establishing a deadline and printing the job order).
To despatch collection requests Provide Export Instructions to Exports / Service Partner where applicable
To assist in providing clients with continuous notification and follow-up (which includes flight and customs delays, proof of deliveries, charges, resolutions, etc).
Personal Characteristics
Works well unsupervised and under pressure
Is confident when dealing with clients
Create a positive work environment
Strong team player
Salary GBP22k-GBP27k (depending on skills & experience)
Hours: 9-6 or 8-5 or similar hours
Please send your CV to Kellie Buckley
* We are only able to accept applications from candidates with previous experience for this role.
If you do not hear from us your application has been unsuccessful.
Ideally suited for someone with Express Courier Customer Service knowledge
You will have worked in a similar role for around 2 years plus and be confident in duties as listed below:
Major Duties and Responsibilities
To receive on-line / phone job orders from clients, and set up the job accordingly
(which includes routing, classifying of service type, packaging requirements, establishing a deadline and printing the job order).
To despatch collection requests Provide Export Instructions to Exports / Service Partner where applicable
To assist in providing clients with continuous notification and follow-up (which includes flight and customs delays, proof of deliveries, charges, resolutions, etc).
Personal Characteristics
Works well unsupervised and under pressure
Is confident when dealing with clients
Create a positive work environment
Strong team player
Salary GBP22k-GBP27k (depending on skills & experience)
Hours: 9-6 or 8-5 or similar hours
Please send your CV to Kellie Buckley
* We are only able to accept applications from candidates with previous experience for this role.
If you do not hear from us your application has been unsuccessful.
FREIGHT & LOGISTICS
HEATHROW OFFICE
Courier Customer Service Agent
Courier Customer Service Agent required to join this leading agent based local to LHR
cGBP25,000-GBP30,000 - Monday to Friday covering shifts of
08:00-17.00
09.00-18.00
10.00-19.00
Duties to include
Processing of consignment orders from clients via email, telephone and via the companies online booking portal which includes routing, classifying of service type, establishing a deadline and printing the job order
Managing the green light approval process for consignments destined to non EU destinations.
To assist in providing clients with continuous status notifications and performing the necessary follow-ups (which includes relaying details pertaining to flight and
customs delays, proof of deliveries, additional charges, resolutions, etc).
Monitoring and actioning of client emails via the shared mailboxs.
Ensure compliance with company policies and procedures.
Calculating and arranging the positioning of suitable temperature controlled packaging & logger supplies.
Tracking and tracing consignments and providing the client with status updates throughout transit. Process clients daily reports and manifests.
* We are only able to accept applications from candidates with previous experience for this role.
If you do not hear from us your application has been unsuccessful.
cGBP25,000-GBP30,000 - Monday to Friday covering shifts of
08:00-17.00
09.00-18.00
10.00-19.00
Duties to include
Processing of consignment orders from clients via email, telephone and via the companies online booking portal which includes routing, classifying of service type, establishing a deadline and printing the job order
Managing the green light approval process for consignments destined to non EU destinations.
To assist in providing clients with continuous status notifications and performing the necessary follow-ups (which includes relaying details pertaining to flight and
customs delays, proof of deliveries, additional charges, resolutions, etc).
Monitoring and actioning of client emails via the shared mailboxs.
Ensure compliance with company policies and procedures.
Calculating and arranging the positioning of suitable temperature controlled packaging & logger supplies.
Tracking and tracing consignments and providing the client with status updates throughout transit. Process clients daily reports and manifests.
* We are only able to accept applications from candidates with previous experience for this role.
If you do not hear from us your application has been unsuccessful.
FREIGHT & LOGISTICS
HEATHROW OFFICE
Courier Customer Service Agent - 8-5 or 9-6
Courier Customer Service Agent required to join busy courier team within niche market
Ideally suited for someone with Express Courier Customer Service knowledge
You will have worked in a similar role for around 1-2 years plus and be confident in duties as listed below:
Major Duties and Responsibilities
To receive on-line / phone job orders from clients, and set up the job accordingly
(which includes routing, classifying of service type, packaging requirements, establishing a deadline and printing the job order).
To despatch collection requests Provide Export Instructions to Exports / Service Partner where applicable
To assist in providing clients with continuous notification and follow-up (which includes flight and customs delays, proof of deliveries, charges, resolutions, etc).
Personal Characteristics
Works well unsupervised and under pressure
Is confident when dealing with clients
Create a positive work environment
Strong team player
Salary GBP24k-GBP26k (depending on skills & experience)
Hours: 9-6 or 8-5
Please send your CV to kellie.buckley@firstchoiceuk.com
* We are only able to accept applications from candidates with previous experience for this role.
If you do not hear from us your application has been unsuccessful.
Ideally suited for someone with Express Courier Customer Service knowledge
You will have worked in a similar role for around 1-2 years plus and be confident in duties as listed below:
Major Duties and Responsibilities
To receive on-line / phone job orders from clients, and set up the job accordingly
(which includes routing, classifying of service type, packaging requirements, establishing a deadline and printing the job order).
To despatch collection requests Provide Export Instructions to Exports / Service Partner where applicable
To assist in providing clients with continuous notification and follow-up (which includes flight and customs delays, proof of deliveries, charges, resolutions, etc).
Personal Characteristics
Works well unsupervised and under pressure
Is confident when dealing with clients
Create a positive work environment
Strong team player
Salary GBP24k-GBP26k (depending on skills & experience)
Hours: 9-6 or 8-5
Please send your CV to kellie.buckley@firstchoiceuk.com
* We are only able to accept applications from candidates with previous experience for this role.
If you do not hear from us your application has been unsuccessful.
FREIGHT & LOGISTICS
HEATHROW OFFICE
Control Group Operations Agent
Control Group/Operations Agent
Purpose of the position
Handle and monitor all Operational activities ensuring compliance with all agreed company policies.
Handle and monitor all live network activities ensuring adherence to agreed rate structures and pricing policies.
To work collaboratively with Customer Service and Sales to ensure maximum client satisfaction.
Main Responsibilities
Managing daily email volumes in the Control Group inbox.
Develop and implement customer focused operational policies and procedures
Monitor accuracy of reporting and data base information
Co-ordinate customer service projects and initiatives
To on a daily basis ensure Network / Vendor partner compliance to all agreed company policies, procedures and pricing structures.
Provide weekend / OOH cover for general Customer Service processes & procedures.
Ensure staff manages alarms in system.
Keep email folder up to date.
Ensure smooth flow of work.
Awareness of costs.
Awareness of best routes.
Lead by example.
General Duties/Responsibilities
Ensure staff follows correct procedures on your shift.
Maintaining all Operational functionality ensuring compliance with agreed procedures.
Maintain professional manner towards all staff, seeking at all time to implement and maintain company policy
Seek to resolve inter-departmental questions and issues as they arise and without conflict
Adhere to all Company Policies, at all times
To undertake any other reasonable duties/responsibilities at the request of the Department Manager of other Senior Management.
Desired Requirements
Knowledge
Specialist (Biopharm) Courier Operations Experience
Customer Services Experience
Comprehensive understanding of Courier/Freight Operations including Import/Export/Warehouse & Transport
Excellent understanding of World Geography
Monday to Friday 08:00 to 17:00 or 09:00 to 18:00 (to be confirmed)
Salary is up to GBP23,000
* We are only able to accept applications from candidates with previous experience for this role.
If you do not hear from us your application has been unsuccessful.
Purpose of the position
Handle and monitor all Operational activities ensuring compliance with all agreed company policies.
Handle and monitor all live network activities ensuring adherence to agreed rate structures and pricing policies.
To work collaboratively with Customer Service and Sales to ensure maximum client satisfaction.
Main Responsibilities
Managing daily email volumes in the Control Group inbox.
Develop and implement customer focused operational policies and procedures
Monitor accuracy of reporting and data base information
Co-ordinate customer service projects and initiatives
To on a daily basis ensure Network / Vendor partner compliance to all agreed company policies, procedures and pricing structures.
Provide weekend / OOH cover for general Customer Service processes & procedures.
Ensure staff manages alarms in system.
Keep email folder up to date.
Ensure smooth flow of work.
Awareness of costs.
Awareness of best routes.
Lead by example.
General Duties/Responsibilities
Ensure staff follows correct procedures on your shift.
Maintaining all Operational functionality ensuring compliance with agreed procedures.
Maintain professional manner towards all staff, seeking at all time to implement and maintain company policy
Seek to resolve inter-departmental questions and issues as they arise and without conflict
Adhere to all Company Policies, at all times
To undertake any other reasonable duties/responsibilities at the request of the Department Manager of other Senior Management.
Desired Requirements
Knowledge
Specialist (Biopharm) Courier Operations Experience
Customer Services Experience
Comprehensive understanding of Courier/Freight Operations including Import/Export/Warehouse & Transport
Excellent understanding of World Geography
Monday to Friday 08:00 to 17:00 or 09:00 to 18:00 (to be confirmed)
Salary is up to GBP23,000
* We are only able to accept applications from candidates with previous experience for this role.
If you do not hear from us your application has been unsuccessful.
