Purpose of role
To work as part of a team in the Reservations Department. Liaising with customers and suppliers to ensure that we offer the highest possible level of service on our wholesale freight business
Responsibilities
Dealing with inbound call enquiries
Quoting for air, road and courier shipments, imports, exports and cross trade.
Liaising with airlines for spot rates
Keeping Box top up to date with latest information
Keeping Airline Rates up to date
Liaising with external sales staff
Quote follow up
Filing
Monday to Friday 37.5hrs a week
* We are only able to accept applications from candidates with previous experience for this role.
If you do not hear from us your application has been unsuccessful.

The company is a medium sized GSA which represents a number of airlines to handle their cargo operations and bookings.

We are recruiting for a Reservation Operator - Monday to Friday 9am-5.30pm

Duties will include:
Liaising with freight forwarders, overseas offices and partners and Airlines
Making Reservation and updating multiple systems
Book and monitoring of cargo reservations
Overseeing pre bookings
Managing capacity control
Responding to requests for tracking information and post flights
Handling queries
Providing booking lists to GHAs and pre alert outstations
Dealing with general day to day operation requirements

Experience:
Previous experience working for an airline, GSSA
Outstanding customer services skills and good understanding of the cargo market
Strong PC skills

Salary Depends on experience.

Please forward CV's to sue.stone@firstchoiceuk.com

* If you do not hear from us within 7 days , unfortunately your application has been unsuccessful