Our client is looking for an Internal Sales Specialist

Purpose of the role

As the Internal Sales Specialist, the key mission is to support the business with its overall growth goals, working collaboratively with Key Account Managers, Sales, Network Partners & Department Managers. Assist with the development and execution of a procurement and pricing policy for the business.
This role is a key role in supporting the long term growth of the business for the Company and helping to develop a first class network of partners for our customers.
If you enjoy working in an open and collaborative environment, with a team that happily go the extra mile then this is the right place for you.

Responsibilities:

Assist with pricing activities across the business i.e. formulation quotes, completing and submitting tenders, and providing internal selling rates for sales team (dry and perishable cargo / import export / air-sea-road)
Undertake the collection of rates monthly and maintain the pricing tool / auto rating in Cargo Wise
Lead the marketing and the communication of the product offering across the business
Review and analyse the customer base (past and current) to identify possible sales leads and extension business. Engage in accordance with these leads with the objective of re /securing business or additional volumes
Support with the evaluation and setting of customer margins
Identify market trends, potential customer needs, and explore new market opportunities
Work closely across the business with sales, KAM, and Supply chain operations in support of securing and implementation of extension and or new business
Commercial SOP ownership and rate maintenance
Make sure customer tariffs are maintained and SLA are current
Undertaking any other duties which may be requested

Requirements

Previous experience in the freight forwarding industry is a MUST
Understanding of the bigger picture
Understanding when to/when not to escalate
Providing relevant information to enable effective decision making
Able to react quickly whilst maintaining focus and attention to detail
Willing to support wider team as needed
Ability to identify, develop, and implement improved ways of working
Strong planning, organisation, and prioritising skills
Excellent stakeholder management skills and the ability to interact effectively with all stakeholders
Experience with Microsoft Excel, PP & Word and Cargo Wise would be an advantage
Benefits

Internationally diverse, sociable, dynamic team with a clear vision and strategy
21 days holiday a year plus bank holidays
Fast paced environment with lots of room for creative freedom

the The hours are 8.30am to 5.30pm Monday to Friday

ThTThe salary is GBP28K to GBP35K depending on experience

* We are only able to accept applications from candidates with previous experience for this role.
If you do not hear from us your application has been unsuccessful.

Our client is looking for a Credit Controller

Purpose of the role

Strong critical thinking and decision making skills. He/she will play a major role in maximizing revenue and mitigating credit risk. He/she will collaborate with the sales department and operations team to implement an effective credit control system and resolve loan issues. Experience interacting and working with customers is important to ensure their needs are met and their credit fits in with the current risk portfolio.
You should also understand when its appropriate to renegotiate payment plans. The Credit Analyst should be prepared to provide financial reporting and analysis to C-level executives, obtain feedback and make appropriate improvements.

Key Accountabilities

Tasks
To ensure targets are met and collections are received in a timely manner
Demonstrated pro-active approach towards personal development and raised team productivity by 60% by streamlining existing processes
Reduced Debts and DSO to a Target Minimum per month. Ensured all receipts and credits are correctly allocated.
Managed customer accounts by ensuring any issues and queries were dealt with professionally and resolved quickly & efficiently ensuring no Payment Delays.
Prepared analysis of bad debts including making recommendations to the Finance Director for proposed bad debt write offs
Responsible for reconciliation of all accounts receivable general ledger accounts for the month end close process
Weekly Bank reconciliations in multi-currency
Monthly FX re-valuations to reconcile to Trial Balance
Produced daily reports for cash flow forecasting, reports for the Finance Director and ad-hoc reports.
Responsible for setting up customer credit accounts and ensuring customer accounts are not exceeding the credit limit
Using own initiative to solve problems within a timely manner and maintain a query log.
Established and maintained great customer relationships to maximize account performance.
Identified accounts that required special resolutions by consulting the Sales Representative and or escalating to management for reasonable resolution
Maintained accurate and up-to-date customer details and account records.
Obtained sufficient information to assess the credit-worthiness of newly proposed and existing customers and ensured that all clients meet the company requirements.
Updated 1,000 accounts, achieving talk time and money collection targets GBP3m
Achieved both individual and team goals
Experience with invoice financing and achieving collection targets based on internal KPIs set by Finance Director.

Skills
Excellent teamwork, organization and communication skills
Strong analytical skills and an eye for detail
At least a Bachelors Degree in Accounting, Finance, Business, Mathematics or related field
Proven track record of making successful credit decisions
Familiarity with data entry and analysis
The ability to listen to customers and negotiate winning solutions
hours are Monday to Friday 8.30am to 5.30pm

Salary is between GBP28K and GBP33K depending on experience

* We are only able to accept applications from candidates with previous experience for this role.
If you do not hear from us your application has been unsuccessful.

Trainee Brokerage Admin Clerk is required to join this fantastic agent within their busy Customs Brokerage team.

Candidate will have some experience within logistics preferred but otherwise someone with a great attitude and willing to learn.

Main duties:-

Customs administration and finance

Logging files within our system
Updating operating systems as necessary
Dealing with Customers and suppliers for shipment queries & tracking
Invoicing shipments - File accounting etc
Basic Customs entry processing

Salary depends on experience.

Please forward CV's to sue.stone@firstchoiceuk.com

* if you have not heard from us in 7 days your applications and been unsuccessful

We are working with a vibrant, Technology organisation near Feltham, who have an exciting opportunity for an HR Assistant/Administrator.
The role is a busy, varied role, so would suit an organised, confident, self-starter individual with previous HR Assistant/Administrator experience, used to dealing with high level of confidentially. Excellent interpersonal skills and strong verbal and written communication skills. Good IT skills including HRIS, Word, Excel, PowerPoint and Outlook. Enjoy working with people and giving that HR Support.
Monday to Friday 9am-5.30pm
Once trained in the role.
3 days in the office and 2 days working from Home.
Role Includes:
Provide PA support to the HR Director
Raise all employment references e.g. employment, tenancy etc.
Organise and maintain up to date employee files and handle filing on behalf of the Senior Team.
Password resets/Unlock ADP accounts and handle any other system related technical issues and escalate to the ADP team.
Handle probation review administration and tracking.
Oversee the HR email throughout the day, ensuring that queries are responded to with the SLA timeframes,
Handle and respond to HR Queries from line managers and employees whether that be on email, face to face or telephone.
Create contract letters.
Monitor and collate new joiner reference requests and ensure they are returned before the end of the new joiners probation period.
Create and update organisation charts.
Conduct exit interview follow up meetings.
Use the relevant teams channels to update the wider HR team on specific news e.g., new starters, leavers, employee changes etc.
Ensure the HRIS system is kept up to date with employee records.
Represent the HR department on the Charity Committee.
Support Office Admin/Reception as and when required.
Manage the HR Calendar and ensure all team holidays are captured.
All administration for the above.

Experience required
Proven experience as a HR Assistant/Administration experience.
Strong Administration skills.
High level of confidentiality and attention to detail.
Organised and articulate.
Excellent interpersonal skills, strong written/verbal communication skills.
Proficient of MS Word, Excel, Outlook and PowerPoint, working knowledge of HRIS advantage
Self-starter with good attention to detail?

Please forward CV's to sue.stone@firstchoiceuk.com

* If you do not hear from us in 7 days then your application has been unsuccessful.

Busy Import department are looking to add a Part-Time Admin/Invoicing Clerk.

This role may suit a person who needs flexibility, hours can be arranged to suit to some degree, for example a few hours a day or, 2-3 full days a week.

Ideal candidate will be numerate, preferably with an accounts or freight background with MS Office; Excel, Outlook and Word skills.

Job responsibilities will include invoicing customers to their specific rates, emailing invoices to the correct contacts and general office administration duties.

Please send your CV to kellie.buckley@firstchoiceuk.com

* We are only able to accept applications from candidates with previous experience for this role.
If you do not hear from us your application has been unsuccessful.