A truly fantastic air opportunity is available now for you, join a well established organization, be part of their fast and highly experienced air logistics operations. Overall you will be involved in all elements of customer services and operations, providing your best support and introducing innovative airline solutions to customers across the globe at every opportunity!!
Taking reservations and adding to the airlines booking system.
Making onward connection bookings.
Liaising with air transportation for spot rates/contract rates.
Monitoring daily freight on-hand for the main uk stations.
Producing bookings sheets for Ground Handling Agents.
Providing daily trucking instructions.
Updating the flown shipments on in-house system.
Providing great customer services, from resolving issues,finding best soltions,
serving clients professionally and efficiently across all levels.
Supplier invoice checking.
Other duties deemed necessary or advised by management.
Proven track record in customer services & administration.
Adaptable, enthusiastic, motivated and keen to learn.
An individual who can spot potential to make a profit and take an opportunity.
Team player and able to use own initiative.
Have the ability to spot or react to problems that may occur and have the confidence to solve.
Excellent customer services, outstanding communication and relationship building qualities.
Previous experience in sectors such as: Airline or GSA or GHA or Airfreight Forwarding
Airline/Airfreight Exports or Imports or both beneficial.
Salary band: GBP19,000-GBP23,000, although this can be negotiable, all depending on your experience
Extra benefits to be discussed via interview stage
Location: Manchester Airport-M90
Our impressive team of industry professionals has the experience and extensive knowledge to help you with your next move!! First Choice Staff Manchester is recruiting now and for more information visit www.firstchoiceuk.com
Aviation Cargo Customer Services -Lates; position available now.If you think airline logistics is all about moving bags, then think again. If thinking creatively is your forte, and no two days are the same then this could be the role for you!!
Customer Services. Dealing with all reservation and customer enquiries that relate to USA market/cargo flights. Quoting, taking bookings and processing these accordingly.
Identifying customer needs and provide solutions and alternatives which best support each customer and the business.
Problem solving and providing updates regards collections/deliveries of shipments.
Playing a pivotal role in moving cargoes Exports/Imports.
Maximise selling opportunities balanced with operational and customer services.
Previous experience of Cargo or Freight Customer services- Preferred
Great negotiation skills
Strong relationship builder
Excellent communication and natural consultative skills
Customer services driven and business thinker!
As part of the growing workforce you will receive your basic salary as well as access to a variety of excellent benefits including 20+8 days holiday, pension scheme, flight benefits, childcare vouchers, and good development prospects. Salary Band: GBP20,000-GBP21,000
This way to a rewarding and successful career by joining us >>>First Choice Staff>>>
German Speaking *Customer Services Agent*Aviation Cargo....a truly fantastic air opportunity is available for you with a well-established organization, be part of their fast and highly experienced operations. High levels of customer services across the globe and you will be the first point of contact; You could easily be part of the bigger air adventure!
Primarily duties but not limited to the following;
Includes Quoting/Reservations/Booking airfreight shipments via phone and email.
Entering bookings in-house system and updating airline software accordingly.
Ensuring at every opportunity is utilised to maximum effect.
Identifying customer needs and providing solutions.
Dealing with enquiries, problem solving and following up thereafter to ensure excellence of service across all levels.
Business German Language (Fluent)
Excellent customer services, outstanding communication and relationship building qualities
Should be available. Board on and we are keen to go!
As part of the growing workforce you will receive a competitive salary, shift pay as well as access to a variety of excellent benefits including 20+8 days holiday, pension scheme, flight benefits, childcare vouchers, and good development prospects. Salary Band: GBP21,000+Contracted to 37.5 hours per week.Permanent Contract of Employment
As it stands this role is Monday to Friday and the coverage is 7am to 6pm, there are 2 shifts
The coverage is from 7am to 6pm, we have 2 shifts in this timetable...
Fly your way to a long and successful career by joining us >>>First Choice Staff>>>