Great opportunity for a Sea Logistics Export Customer Care Specialist to join a well-established team in Liverpool. Get rewarded for your commitment and expertise!!
The role entails; Ensuring customers experience is a positive one each and every time they engage with the station. Focusing on improving customer satisfaction by delivering high quality services at all times. Providing a high level of forwarding and market knowledge and ensuring all requests are carried out to the pre-set service levels and standard procedures. Monitoring EXPORT customer shipments in order to provide proactive updates to customers and to problem solve. Handling customer inquiries, provision of quotations within corporate guidelines for pricing, up-selling, and follow up; field complaint calls and provide problem resolution in alignment with stakeholders. You will also liaise closely with the sales and account management teams to ensure the smooth on-boarding of new customers.
Experience in either freight forwarding or transport planning with key focus on Sea Logistics.
Experience in Sea Logistics Export Operations
Strong customer service orientation and an ability to communicate effectively and confidently and with an approachable nature.
Excellent organisational skills, strong interpersonal skills with the ability to problem solve.
In Return; excellent package and more to revealed at interview stage...www.firstchoiceuk.com
Due to expansion of customs services in Liverpool; this great opportunity with career progression and development within the field of customs and international trade is available now! In return you will receive an attractive salary and benefits package plus additional training on the job, including certifications in the UK Customs and not limited to other.
Main duties; variety of administrative tasks relevant to Custom House Brokerage including but not limited to: Import & Export and Transit Movements. Reporting and monitoring of the customs data and internal systems. Maintaining first-class relationships with external and internal stakeholders.
Requirements/Skills; previous experience of customs processes such as : import/export declarations, VAT, tariff codes, incoterms, simplified declarations, calculation of import duty, verification of goods, bills of ladings and other. Strong communicator, attention to detail, well organised and IT literate. Customer Services ethos, flexible and willing to learn more.
If you are an open minded and cheerful individual that is eager to join a well successful department, walk towards this way....www.firstchoiceuk.com
Delighted to be working alongside this UK owned Freight Forwarder; we are seeking for an experienced Sea Freight Operator who excels in EXPORTS. Known for providing tailor-made solutions, no matter what size cargoes can be, from project forwarding to time critical transportation and many more.
This is a fantastic opportunity to team up with the Best!
In few words you will be involved in the following;
Ocean Export Operations (start to finish)
FCL & LCL
Customs Entries (NES)
Freight Documentation bills of lading, waybills, L of Cs, STNs, and vessel
Cross Trade, Conventional, RO/RO and Out of gauge Cargoes
Key Account Management
Import assistance when required
FCL/LCL -Ocean Freight Forwarder
Strong in Exports -FULL Cycle
Planning & organisational ability
Customer Services goal orientated
Confident, adaptable and flexible to meet the industrys requirements
Pro-active with great interpersonal skills
IT Literate & methodical in approach
Offering a solid working environment with continuous growth
An inspirational team driven by success
Additional training to enable professional & personal development
Plenty projects on the go to ignite challenges ahead
Starting salary: GBPDOE (depending on experience)
The role is available immediately for the successful Candidate; get in touch with First Choice Staff - www.firstchoiceuk.com <> or why not visit www.justfreightjobs.co.uk