Air Import Clerk

  • Enquire
  • Colnbrook
  • Permanent
We are working with a Medium sized Freight Forwarder who have an exciting opportunity for an Air Import Clerk.

Monday to Friday 9am-5.30pm

Role Involves
· Ensure accurate data is entered into system.
· Trained on Cargo wise ready for release
· Completes all required import paperwork including customs work, invoicing and all other essential air Import documentation.
· Review all customer booking and clearance instructions ensuring these are understood and followed.
· Provide all relevant service providers with the required information for successful service delivery.
· Ensure full understanding and strict compliance to customs processes and procedures.
· Ensure all delivered instructions are clear, concise and are provided in the correct format.
· Communicate with all operations to ensure the accuracy of consignment delivery.
· Manage all consignments by obtaining the latest status information and monitor accordingly.
· Ensure the recovery of air cargo is managed and complies with ETSF.
· Accurate inventory management of the ETSF.
· In the event of a service failure identify the root cause and take appropriate action to address ensuring he customer is kept fully informed.
· Accurate and timely management of all mandatory milestone data.
· Delivery accurate costs within Hellogic thus alleviating potential revenue variances.
· Raising sales invoices accurately within agreed KPI timescales.
· Comply with all relevant work and safety legislation, standards and organisational procedures and UK security regulations.
· In depth understanding of the airfreight product including Incoterms.
· Research and provide competitive quotations to both internal and external customers and follow to ensure good success rate.
· Provide customer reports where required.
· Constantly consider initiatives which will both enhance the customer experience.
Be committed to excellent service quality.

· 3-5 years Air Import experience.
· Excellent Communication skills.
· Cargo Wise experience advantage.

Salary Depends on experience.
Excellent Benefits.

Please forward CV to

· If you do not hear from us within 7 days your application has been unsuccessful.

Sue Stone Senior Recruitment Consultant - Heathrow

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