Our client is looking for a Control Group Clerk - 4on 4off Nights 18.30 to 06.00
Join our dynamic team as a Control Group Clerk! Your role involves meticulously handling and overseeing all operational activities, ensuring strict compliance with company policies.
You'll be the guardian of live network activities, guaranteeing adherence to agreed rate structures and pricing policies. Collaborate closely with Customer Service and Sales to elevate client satisfaction to new heights. If you're passionate about precision, policy compliance, and client-centric operations, this role is tailor-made for you!
Uphold and ensure the functionality of Company Operations, aligning consistently with established procedures to maintain compliance.
Demonstrate a consistently professional demeanor with all staff, actively implementing and upholding company policies at all times.
Adhere rigorously to company policies, consistently aligning actions and decisions with the established guidelines.
Oversee and evaluate existing Quality Control procedures to ensure their compliance and effectiveness.
Promptly report any identified ineffective procedures to the relevant Department Manager for resolution.
Collaborate closely with Department Managers and Supervisors to address specific requirements.
Engage in daily monitoring of activities within the LHR Operations group (Warehouse / Transport / Imports / Exports).
Work collaboratively within the LHR Control Tower team, contributing to daily operations and fostering the development and implementation of customer-centric operational policies and procedures.
Your Skills and Experiences
Specialist (Biopharm) Courier Operations Experience.
Customer Service Experience.
Comprehensive understanding of Courier / Freight Operations including Import / Export / Warehouse & Transport.
Excellent understanding of World Geography.
Teamwork skills and strong self-motivation ability.
Ability to work successfully under pressure.
Excellent time management skills.
Good computer skills, Word / Excel / PowerPoint essential.
Salary GBP21K to GBP30K depending on experience
* We are only able to accept applications from candidates with previous experience for this role.
If you do not hear from us your application has been unsuccessful.