Customer Service Administrator
- £25000
- Birmingham, B8
- Temp To Perm
Customer Service Administrator – Transport
Temp to Perm Contract – Immediate Start Available.
Paying £25,000 per year.
Full-time, 8:00am – 5:00pm.
Based in Birmingham (B8).
We are working with a Birmingham-based Transport and Haulage organisation who are seeking a Customer Service Administrator to join their team.
We are seeking a candidate with strong customer service and administration experience, ideally within a Transport or Logistics environment.
Duties of the Customer Service Administrator may include:
- Taking all Transport booking details.
- Tracking and tracing freight and updating the freight status.
- Pre-advise of any deliveries or failed deliveries.
- Liaising with clients and partners via the phone, email and messaging via the internal system.
- Running reports.
- Resolving any queries.
- General administrative duties as required.
We are seeking a candidate with strong customer service experience, ideally within a Transport or Logistics organisation. The successful candidate will possess excellent communication skills and be able to handle and resolve queries in a timely and efficient manner.