Courier Customer Service Representative
08775
Posted: 10/04/2024
- £28000
- West London
- Permanent
First Choice Staff are looking for a Customer Service Representative to join our client's small team in West Drayton.
Working on a rotating shift basis with an hour for lunch (8am - 5pm,9am - 6pm) Office-based job.
Reporting to the Customer Service Manager, you will be expected to provide best in class customer service to our customers across a variety of sectors.
Your role will include:
· Responding to emails from our agents and customers
· Taking phone calls and building rapport with customers
· Data entry and shipment updates
· Tracking shipments all over the world
· Booking third party carrier collections
· Assisting the sales team with quotes
The successful candidate will be welcomed into a tight-knit and friendly team where hard-work and completing tasks to the best of your ability is valued above all.
Salary: GBP28,000 per year
Experience:
· Courier and logistics: 2 years (preferred)
· Customer service: 2 years (required)
**If you do not hear from us within 7 working days, you have been unsuccessful*
IND24
Working on a rotating shift basis with an hour for lunch (8am - 5pm,9am - 6pm) Office-based job.
Reporting to the Customer Service Manager, you will be expected to provide best in class customer service to our customers across a variety of sectors.
Your role will include:
· Responding to emails from our agents and customers
· Taking phone calls and building rapport with customers
· Data entry and shipment updates
· Tracking shipments all over the world
· Booking third party carrier collections
· Assisting the sales team with quotes
The successful candidate will be welcomed into a tight-knit and friendly team where hard-work and completing tasks to the best of your ability is valued above all.
Salary: GBP28,000 per year
Experience:
· Courier and logistics: 2 years (preferred)
· Customer service: 2 years (required)
**If you do not hear from us within 7 working days, you have been unsuccessful*
IND24
Kellie Buckley
Senior Recruitment Consultant - Heathrow