Doorperson
07816
Posted: 07/12/2023
- £21673
- Berkshire
- Permanent
Our client is looking for a Doorperson to join their 5-star hotel.
Position Overview
To provide an exceptional guest experience, by anticipating guests needs in an intuitive manner and ensuring a seamless service is delivered from arrival through to departure.
What you'll do
To welcome guests in a professional, friendly manner to ensure guests immediately feel at home.
To escort all guests when possible.
To park cars and retrieve them. Holding keys safely whilst ensuring the cars are safely parked at all times.
To maintain cleanliness and order on the driveway.
To have knowledge of the area including assisting guests with directions.
To deliver and collect luggage promptly
To load and unload luggage into guests cars or taxis.
Handle all personal items with care so that no damage occurs.
To maintain accurate records of the movement of luggage in and out of the hotel.
Exceeding our guests' expectations by providing discreet and personalised service.
Buggy Transfers
To drive buggies in a safe manner around the estate.
To meet all transfers in a timely fashion to deliver a seamless experience.
Flexibility
Along with your main duties you may be asked to complete other tasks and duties as and when necessary and reasonably required
You may on occasion be required to adjust your hours of work to cover the business needs
What you'll bring
· Youll bring your unique personality and passion to the role and the team
· You have a talent for greeting guests and building a relationship with them
· Communication is what keeps our departments running perfectly. You have great communication skills with a strong customer service ethic
· Youll have a valid clean British driving license.
Youll be excellently presented at all times
You will also receive service charge of GBP2.5k to GBP3k on top of your annual salaries
**IF YOU HAVE NOT HEARD BACK FROM US WITHIN 7 WORKING DAYS, PLEASE ASSUME YOU HAVE BEEN UNSUCCESSFUL**
IND1
Position Overview
To provide an exceptional guest experience, by anticipating guests needs in an intuitive manner and ensuring a seamless service is delivered from arrival through to departure.
What you'll do
To welcome guests in a professional, friendly manner to ensure guests immediately feel at home.
To escort all guests when possible.
To park cars and retrieve them. Holding keys safely whilst ensuring the cars are safely parked at all times.
To maintain cleanliness and order on the driveway.
To have knowledge of the area including assisting guests with directions.
To deliver and collect luggage promptly
To load and unload luggage into guests cars or taxis.
Handle all personal items with care so that no damage occurs.
To maintain accurate records of the movement of luggage in and out of the hotel.
Exceeding our guests' expectations by providing discreet and personalised service.
Buggy Transfers
To drive buggies in a safe manner around the estate.
To meet all transfers in a timely fashion to deliver a seamless experience.
Flexibility
Along with your main duties you may be asked to complete other tasks and duties as and when necessary and reasonably required
You may on occasion be required to adjust your hours of work to cover the business needs
What you'll bring
· Youll bring your unique personality and passion to the role and the team
· You have a talent for greeting guests and building a relationship with them
· Communication is what keeps our departments running perfectly. You have great communication skills with a strong customer service ethic
· Youll have a valid clean British driving license.
Youll be excellently presented at all times
You will also receive service charge of GBP2.5k to GBP3k on top of your annual salaries
**IF YOU HAVE NOT HEARD BACK FROM US WITHIN 7 WORKING DAYS, PLEASE ASSUME YOU HAVE BEEN UNSUCCESSFUL**
IND1
Abigail Mason
Recruitment Consultant - Heathrow