Export Coordinator
E07221
Posted: 12/05/2024
- £26000 - £29000
- Essex
- Permanent
Our client in Colchester is looking for an Export Coordinator with experience in Seafreight
MAIN WORKING RELATIONSHIPS
Reporting to and working with the Operations Manager the Export Coordinator will work closely with customers, clients and agents.
GENERAL PURPOSE OF THE POSITION
The Export Coordinator is responsible for liaising between customers, suppliers and transport companies to ensure an efficient operational service is provided.
ESSENTIAL DUTIES AND RESPONSIBILITIES
· Manage the export process from start to finish;
· Use the most appropriate method of communication when being the first point of contact for all customers;
· Develop and maintain effective working relationships with key customers to develop more business opportunities;
· Liaise with customers to obtain information to ensure correct measures are in place and all customer needs are met;
· Liaise with Customers, Custom and Operations Departments ensuring all documents are received within the designated time frame;
· Organise and distribute on-hand reports to clients within the required timeframe;
· Obtain all necessary information to ensure correct measures are in place and customer needs are met;
· Liaise between Suppliers, Forwarders and agents to obtain up to date shipment information;
· Ensure customers are fully informed of the progress of their shipments;
· Provide transport companies with the relevant information to ensure customer delivery requirements are met;
· Ensure correct documentation is on file and act accordingly as set out in the instructions;
· Complete export documentation and invoicing within the required timeframe;
· Any other duties as required by management for the smooth and efficient operation of the department.
CONTINUOUS IMPROVEMENT
· Work with the operations team to continually improve processes and business performance;
· Support changes in the role necessary to take the department and business forward; and
· Work to achieve personal objectives set at appraisal and/or those set monthly or quarterly.
KEY PERFORMANCE INDICATORS
· Achieve agreed individual objectives; and
· Understand and adhere to all Company policies and procedures relevant to the role.
The hours are 9am to 5pm Monday to Friday although there is hybrid working.
Salary up to GBP29K depending on experience
* We are only able to accept applications from candidates with previous experience for this role.
If you do not hear from us your application has been unsuccessful.
MAIN WORKING RELATIONSHIPS
Reporting to and working with the Operations Manager the Export Coordinator will work closely with customers, clients and agents.
GENERAL PURPOSE OF THE POSITION
The Export Coordinator is responsible for liaising between customers, suppliers and transport companies to ensure an efficient operational service is provided.
ESSENTIAL DUTIES AND RESPONSIBILITIES
· Manage the export process from start to finish;
· Use the most appropriate method of communication when being the first point of contact for all customers;
· Develop and maintain effective working relationships with key customers to develop more business opportunities;
· Liaise with customers to obtain information to ensure correct measures are in place and all customer needs are met;
· Liaise with Customers, Custom and Operations Departments ensuring all documents are received within the designated time frame;
· Organise and distribute on-hand reports to clients within the required timeframe;
· Obtain all necessary information to ensure correct measures are in place and customer needs are met;
· Liaise between Suppliers, Forwarders and agents to obtain up to date shipment information;
· Ensure customers are fully informed of the progress of their shipments;
· Provide transport companies with the relevant information to ensure customer delivery requirements are met;
· Ensure correct documentation is on file and act accordingly as set out in the instructions;
· Complete export documentation and invoicing within the required timeframe;
· Any other duties as required by management for the smooth and efficient operation of the department.
CONTINUOUS IMPROVEMENT
· Work with the operations team to continually improve processes and business performance;
· Support changes in the role necessary to take the department and business forward; and
· Work to achieve personal objectives set at appraisal and/or those set monthly or quarterly.
KEY PERFORMANCE INDICATORS
· Achieve agreed individual objectives; and
· Understand and adhere to all Company policies and procedures relevant to the role.
The hours are 9am to 5pm Monday to Friday although there is hybrid working.
Salary up to GBP29K depending on experience
* We are only able to accept applications from candidates with previous experience for this role.
If you do not hear from us your application has been unsuccessful.
Richard Edwards
Operations Manager - Heathrow