Seeking for a French Bilingual Customer Services & Customs Coordinator to join long served Freight organization who specializes in export loads from the UK to France and import loads from France to the UK but not limited to. Great opportunity to join a brilliant and experienced team, where you can gain personal and professional development.
Permanent position. Working hours: 08h30 - 17h30, with an hour lunch break, or 17h finish with a 30-minute lunch break. Salary depending on experience. 25 days plus 8 holidays per calendar year. Car parking space. Additional training to support you throughout your career and many more!
Fluency in both English and French a must - both spoken and written (50% of the role over the phone, 50% over the emails)
Preferred but not essential: 1 year experience minimum in the European road transport / freight industry (export and / or import) or in a customs role OR 1-year minimum previous customer service experience in a business / office environment essential and / or in a sales & customer service coordination role in an office environment.
Good communication skills, interpersonal skills, and negotiation skills.
Good organizational skills, and attention to detail.
Ability to cope with workloads which vary and can be heavy at times, as well as repetitive tasks and deadlines, working productively and accurately in a high-pressure environment.
Enthusiastic and pro-active individual.
The role entails the following.
Customers services & customers liaison
Monitoring collections and deliveries
Sales coordination / support: quoting customers & following up on quotes, including negotiating prices to convert into a booking and sales.
Relationship building with customers, haulers, regular collections, and delivery points.
Freight/Logistics Admin relating to each transport: making sure costings and info on file / on freight software is accurate before file is passed to accounts department.