Import Operative - Air/Road | First Choice Staff

Import Operative - Air/Road

  • £28000 - £35000
  • Colnbrook
  • Permanent
We are working with an established agent who is looking to recruit an experienced Import Operative to join our current import team, to assist with the smooth running of the department. The role is primarily Airfreight with some Roadfreight.

Working 09:00-18:00 Monday to Friday, including a 1hr paid break per day.

The role of Import Operative will involve, but is not limited to, the following responsibilities:

Monitor pre-alerts from foreign agents and raise import files.
Create records in the ERTS system ready for clearance.
Handling files from start to finish to a high standard.
Ensure all relevant and legal documentation is in place for the Customs Clearance.
Complete and check customs entries, checking the CPC to be used after receiving instructions from the client.
Check the status of the clients deferment account and organise payment to HM Customs if funds are not available.
Ensure the client file is completed with the release information before delivery is organised.
Support management with deliveries in transport department taking into consideration, size, value location and urgency of delivery.
Carry out accurate and timely billing for client accounts.
Support management to ensure that we are meeting the client needs.
Represent the company by demonstrating high levels of customer service and a professional attitude at all times.
Undertake additional duties, or assist other members of staff, as may be reasonably requested by the Manager or Directors.

The knowledge, skills and experience required from our Import Operative is:


Have a good knowledge of import procedure codes and various import entries.
Hold a full UK driving.
Have a good knowledge of the English language both verbal and written.
The ability to prioritise and organise own workload to tight deadlines.
Strong communication skills: the ability to communicate effectively with the client and colleagues.
Be a team player in the import team as well as working with other members of staff in other departments.
Sound knowledge of IT - Word, Excel and experience of using a CRM system.

Experience of transporting valuable goods.
Knowledge of the local area.advantage.

Salary depends on experience.

Due to the business, 5 year Reference Checks will be made no gaps and DBS.

Please forward CV's to

* If you do not hear from us within 7 working days, unfortunately your application has been unsuccessful.

Sue Stone Senior Recruitment Consultant - Heathrow

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