Senior Air Import Coordinator 4 on 4 off days

  • £25000 - £35000
  • Heathrow
  • Permanent
Senior Air Import Coordinator For general cargo team.
Location: Heathrow
Salary: Dependent on Experience
4 on 4 off days

About the role

This role requires a proactive and well organised individual who must have extensive knowledge of import customs procedures , Import experience & pride themselves on customer service.

Job role includes

· Managing all aspects from start to finish of the import process.
· Completing the custom procedures with total accuracy ensuring that deadlines are met both internally and those defined by customs
· Obtaining and communicating internally and externally all necessary information to ensure correct measures are in place and customer needs are met.
· Managing customer issues and the ability to deal with minor issues, disputes or complaints
· Ensuring documentation is up to date, loaded correctly and make Team Leaders aware of any issues that may arise
· Proactively actioning duties on a daily basis, supporting the team during times of absence or holidays
· Attend customer meetings and identifying areas and services we can sell to our existing clients
· Assist with staff training and sharing knowledge within the team
· Ability to meet tight deadlines
· Working well as part of a team and continually improving processes
· Any other duties as required by management for the smooth and efficient operation of the department
What are the requirements?

You will have your GCSE Maths and English Level 4 (Grade C) and above
You will have excellent communication skills, spoken and written
Build good working relationships with work colleagues and our customers
Adequate knowledge ASM Sequioa & Cargo-wise
Good working knowledge of Home Use / CFSP / Warehousing / Bonds / T1's / NCTS
Understand incoterms and associated freight rate calculations
Understand profiles and rates
Excellent attention to detail and helpful nature
Strong PC literacy including Word & Excel

* We are only able to accept applications from candidates with previous experience for this role.
If you do not hear from us your application has been unsuccessful.

Sue Stone Senior Recruitment Consultant - Heathrow

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