Job Description

Export Operator

· Manage export process start to finish via Topaz system
· Receive bookings from clients and issue booking confirmation
· Arrange haulage with UK warehouses
· Liaise with UK warehouses to book container loading
· Issue manifest to warehouses
· Create customs entries and associate to master
· Submit AMS entries and check accuracy after submission
· Issue Bill of Lading Instructions to carriers prior to documentation cut
· Check Bill of Lading correct when received from carrier and highlight any errors
· Send pre-alerts to overseas agents within 48 hours of sailing
· Ensure cost estimates are entered on all jobs within the correct accounting month
· Check purchase invoices are correct on receipt. Pass all correct invoices for payment and dispute anything that is not as agreed.
· Ensure all operational issues are clearly documented in writing, keeping Export Manger in copy of all correspondence
· Access invoice queries on a daily basis via Topaz, resolve any queries and forward anything that is on your list in error to correct party
· Close files after checking everything has been charged/costed and maximum profitability is achieved
· Answer telephone in a timely manner

Must have previous Ocean Freight Forwarding experience