Job Description

Our client are looking for a Housekeeping / House Porter for their hotel in Ascot

Purpose and scope of role
Touching all areas within housekeeping, you will conduct cleaning, maintenance and housekeeping delivery tasks and provide a flawless valet service, all whilst providing a consistently outstanding guest experience.

Housekeeping Duties
Maintain and clean, organized guest, public and back of house areas
Carry out room moves and furniture arrangements
Pack and unpack guest belongings as per standards
Pressing and laundry to be undertaken as per CP standards
Count of linen and stock control and discrepancy report to Linen Keeper
Cleaning and presentation of public and back of house areas
Assist in any way that may be necessary to ensure the smooth and efficient running of the Housekeeping Department
Exceeding our guests' expectations by providing discreet and personalised service
Keeping service and linen areas/ maids closets tidy and stocked
Care and presentation of equipment
Report maintenance problems on the spot
Carry out deep cleaning / spring cleaning duties as directed by the Housekeeping Supervisor
Hand items of lost property to the Housekeeping Supervisor

Team Development
To develop a close working relationship with all department colleagues and managers to ensure guest expectations are met.
Ensure problems/queries are passed on to Housekeeping Supervisor
Assist in the training and development of colleagues when required

Health & Safety
Comply with all statutory and company health and safety, fire, bomb and security regulations
Ensure job required certificates are kept up to date
Along with your main duties you may be asked to complete other tasks and duties as and when necessary and reasonably required
You may on occasion be required to adjust your hours of work to cover the business needs. This will be shift work including weekends, bank holidays etc.
* Good Written & Spoken English
* Have previous Experience in a simular role
* Accurate & Well organised
* Team Player & Well presented

* We are only able to accept applications from candidates with previous experience for this role.

If you do not hear from us your application has been unsuccessful.