Customer Coordinator x 4

05682
N/A
HEATHROW OFFICE
£23000 - £23000

Job Description

Immediate start
We have the most exciting opportunities waiting for dynamic, driven individuals who are passionate about delivering customer service excellence and problem-solving. As a vital member of our brilliant, revolutionary and innovative Customer Solutions Centre, youll be welcomed into our exemplary family and be responsible for planning solutions for customers that have experienced emergency situations who need a word-class permanent solution.
You will carefully and empathetically manage your customers through their journey with us and ensure their solution is planned to the right engineers with the right equipment, which will enable not only offering our Customers the very best level of service but also doing what we do best competently and safely.
Nothing is more important to us than our people, so weve created a fantastic working environment with specific focus on your enjoyment, well being, and personal development. In simple terms, in everything we do, we are here for you.
About the role:
You will be working for and alongside our client, to deliver exemplary service to our 15 million customers. You will be working within a regional team of Customer Coordinators to meticulously plan sewer cleaning and CCTV activities to our field engineers. Ensuring they have all the information, skills and equipment to be able to complete the job first time. A key element of the role is to have a close contact with our internal and external customers, so the ability to communicate effectively with a variety of different people is a must.
About you:
We are looking for individuals with a can-do attitude and a can-do work ethic, a thirst for learning and an inner drive to provide the best possible service in everything you do. Previous planning/coordinating experience is desired but not essential as we have a great training package that will teach you how to be the very best you can be!
The day shift hours are 4 on 4 off
1st shift 06.30 - 18.30
2nd shift 06.30 - 18.30
3rd shift 06.30 - 18.30
4th shift 10.30 - 22.30
then back to shift 1

the night shift hours are 4 on 4 off

18.30 - 06.30 for all shifts

* We are only able to accept applications from candidates with previous experience for this role.
If you do not hear from us your application has been unsuccessful.