Hotel Housekeeping Supervisor

04283
N/A
HEATHROW OFFICE
£20000 - £21504

Job Description

Our client is looking for Supervisor Housekeepers for their hotel near bagshot area

Purpose and scope of role

To clean and maintain allocated areas, ensuring an outstanding environment and exceptional guest experience.
Responsibilities

Housekeeping Operations

Cleaning of guest and public areas as per the Hotels standards in timely manner
Assist in any way that may be necessary to ensure the smooth and efficient running of the Housekeeping Department
Make up beds, clean and set up sitting room, bedroom and bathroom promptly, in accordance with departmental standards.
Turn down and night service for occupied rooms and suites
Keeping service and linen areas tidy and stocked
Exceeding our guests' expectations by providing discreet and personalised service
Care and presentation of equipment/ knowledge of chemicals usage
Report maintenance problems on the spot
Carry out deep cleaning / spring cleaning duties as directed by the Housekeeping Supervisor
Hand items of lost property to the Housekeeping Supervisor
Maintain a professional and polite guest conversation and posture at all times
Adhere to grooming guidelines at all times
Team Development

To develop a close working relationship with all department colleagues and managers to ensure guest expectations are met.
Ensure problems/queries are passed on to Housekeeping Supervisor
Assist in the training and development of colleagues when required
Health & Safety
Comply with all statutory and company health and safety, fire, bomb and security regulations
Ensure job required certificates are kept up to date
Flexibility
Along with your main duties you may be asked to complete other tasks and duties as and when necessary and reasonably required
You may on occasion be required to adjust your hours of work to cover the business needs

Essentials
* Customer Orientated
* English Knowledge & team player
* Organised & Well presented
* Supervisored a small team

We are only able to accept applications from candidates with previous experience for this role.
If you do not hear from us your application has been unsuccessful.