Temporary Logistics Customer Service Operator

3 - 6 Months
£20000 - £21000

Job Description


Salary: £20,000 TO £21,000

Hours:  9.00am to 5.30pm

Locations: Coleshill, Birmingham (B46)

Immediate Start Available - 3 – 6 Month Temporary Contract

We are seeking to recruit a LOGISTICS CUSTOMER SERVICE OPERATORT for a 3-6 month Temporary contract, this is offering an immediate start, paying £20,000 to £21,000, based in Coleshill (B46) Birmingham.

We are seeking a candidate who possesses excellent Customer Service skills, able to communicate effectively across all levels, an excellent telephone manner, confident in their approach and always striving to offer customers and colleagues the highest level of service. All candidates will need be IT Literate and conversant in Microsoft Excel.

Working within the Logistics & Distribution Department of a Global Freight Forwarding and Logistics organisation the role of LOGISTICS CUSTOMER SERVICE SPECIALIST will be to;

  • Liaise with internal and external customers and advise of booking receipts,
  • Confirm Freight details and establish any special requests/requirements,
  • Input all booking data on to an in-house system and generate reports,
  • Trace and track freight keeping customers updated with its status,
  • Take all general freight enquiries.

Working closely with other departments and Offices across the UK and globe to offer an outstanding level of service to all Customers.

This is a fabulous opportunity to work for a large global organisation, due to the location all applicants will need to drive with their own form of transport. A clean criminal record and 5 year checkable work history is an essential requirement.