Aviation Nights Agent- 4on4off

05076
N/A
HEATHROW OFFICE
£28000 - £32000

Job Description

We are looking for a new staff member for one of our clients working in the Aviation Department.

This is a shift position, working 4 days on and 4 days off NIGHTS

General Duties / Responsibilities
Answering the phone in a professional and timely manner (within 3 rings). A good
telephone manner is essential.
To take job orders from clients, that include routing, classifying of service type,
establishing a deadline.
To assist in providing clients with continuous notification and follow-up (which
includes flight and customs delays, proof of deliveries, charges, resolutions, etc).
Tracking and tracing shipments.
Monitoring job alarms.
Familiarise yourself with all special services we can offer and ensure customers
are given all options available.
Set up and organise special deliveries.
Help develop and maintain relationships with clients.
Ensure compliance with company policies and procedures.

Salary circa GBP28k-GBP32k
Please send your CV to kellie.buckley@firstchoiceuk.com

*We are only able to accept applications from candidates with previous experience for this role.

If you do not hear from us your application has been unsuccessful