Courier Customer Service Agent

£25000 - £27000

Job Description

Due to expansion we are looking to recruit an experienced Courier Customer Service Agent to join this well established courier agent

The ideal candidate will have a strong background within the International courier industry and their own transport due to location

Online bookings from clients
Speaking to clients and helping with their needs.
Managing certain high profile clients and looking after their daily needs
Managing Agents and ensuring high level of service and pods are received.
Providing Quotes and Transit times to clients as per their requirements
Updating PODs and chasing updates
Booking UK overnight collections & Deliveries
General Customer service duties

Monday to Friday 8am to 6pm and 9am to 7pm on a weekly rotation

Salary cGBP25k-GBP27k depending on experience

* We are only able to accept applications from candidates with previous experience for this role. If you do not have prior experience as detailed in the job description please do no apply.
If you do not hear from us your application has been unsuccessful