Courier Customer Service Agents x2

04682
N/A
HEATHROW OFFICE
£19000 - £21000

Job Description

CUSTOMER SERVICE AGENTS x2
INTERNATIONAL COURIER INDUSTRY

Salary GBP19k-GBP21k

Hours of work: 0900-17:30 or 10:00am-18:00

Our client based near Heathrow is currently recruiting for two Customer Service Agents who may have international courier experience however non industry candidates with customer service experience will also be considered.

Essential requirements for the position are an excellent telephone manner and IT skills. Ideally you will have worked in a similar position for a minimum of 1 year

Duties include:
· Answering the telephone
· Responding to emails
· Taking customer bookings
· Arranging insurance
· Liaising with service providers
· Handling customers queries and complaints
· Providing quotes
· Updating AIMS with PODS and any handling reports

Please send your CV to kellie.buckley@firstchoiceuk.com

* If you do not hear from us your application has been unsuccessful.