Courier Customer Services/Aviation Agent required to join this well established Courier agent
4ON-4OFF - DAYS
This position involves heavy Customer services so experience within the industry is essential
Duties will include
To take job orders from clients, that include routing, classifying of service type, establishing a deadline.
To assist in providing clients with continuous notification and follow-up (which includes flight and customs delays, proof of deliveries, charges, resolutions, etc).
Tracking and tracing shipments.
Monitoring job alarms.
Familiarise yourself with all special services we can offer and ensure customers are given all options available.
Set up and organise special deliveries.
Help develop and maintain relationships with clients.
Ensure compliance with company policies and procedures.
Please send your CV to firstname.lastname@example.org
* We are only able to accept applications from candidates with previous experience for this role.
If you do not hear from us your application has been unsuccessful.