Courier Customer Services/Aviation Agent - 4on4off

04376
N/A
HEATHROW OFFICE
£22000 - £26000

Job Description

Courier Customer Services/Aviation Agent required to join this well established Courier agent

4ON-4OFF - DAYS

This position involves heavy Customer services so experience within the industry is essential

Duties will include

To take job orders from clients, that include routing, classifying of service type, establishing a deadline.
To assist in providing clients with continuous notification and follow-up (which includes flight and customs delays, proof of deliveries, charges, resolutions, etc).
Tracking and tracing shipments.
Monitoring job alarms.
Familiarise yourself with all special services we can offer and ensure customers are given all options available.
Set up and organise special deliveries.
Help develop and maintain relationships with clients.
Ensure compliance with company policies and procedures.

Please send your CV to kellie.buckley@firstchoiceuk.com

* We are only able to accept applications from candidates with previous experience for this role.
If you do not hear from us your application has been unsuccessful.