Junior Data Entry/Customer Services

£18000 - £21000

Job Description

Junior Data entry/Customer Services - Nights - Monday to Thursday 19:30 to 06:00

Training given in all areas where needed

· Managing daily email volumes in the Control Group inbox.
· Develop and implement customer focused operational policies and procedures
· Monitor accuracy of reporting and data base information
· Co-ordinate customer service projects and initiatives
· To on a daily basis ensure Network / Vendor partner compliance to all agreed company policies, procedures and pricing structures
· Provide weekend / OOH cover for general Customer Service processes & procedures
· Ensure staff manages alarms in Quick Track
· Keep email folder up to date
· Ensure smooth flow of work
· Awareness of costs.
· Awareness of best routes

Please send your CV to kellie.buckley@firstchoiceuk.com

* We are only able to accept applications from candidates with previous experience for this role. If you do not hear from us your application has been unsuccessful.