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Courier Customer Service Agent

Ref:
03651
Location:
Sector:
Job Type:
Managing Office:
Heathrow
Salary Type:
Annual
Salary:
£16000 - £18000

Full Details

CUSTOMER SERVICE AGENT
INTERNATIONAL COURIER INDUSTRY

Salary GBP16k-GBP18k
Hours of work: 9.30 - 6 with 1 saturday morning in 12 weeks (not essential)

Our client based near Heathrow is currently recruiting for a Customer Service Agent who may have international courier experience however non industry candidates with customer service experience will also be considered.

Essential requirements for the position are an excellent telephone manner and IT skills. Ideally you will have worked in a similar position for a minimum of 1-2 years

Duties include:
· Answering the telephone
· Responding to emails
· Taking customer bookings
· Arranging insurance
· Liaising with service providers
· Handling customers queries and complaints
· Providing quotes
· Updating AIMS with PODS and any handling reports

Please send your CV to kellie.buckley@firstchoiceuk.com


* We are only able to accept applications from candidates with previous experience for this role.

If you do not hear from us your application has been unsuccessful.



  
 

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