Customs Export Supervisor

£35000 - £38000

Job Description

Job Summary - Co-Ordinate Airfreight & Customs activities for the Heathrow office

Key Roles and Responsibilities

· Responsibility of various areas of the Customs process including, Export customs entries, Transit documents, Bond documents, Reds and Customs amendments .

· Understand and execute the departments vision of good business development in order to successfully move Air Freight products

· Complete all Import, Export and Cross Trade activities correctly and on time including financial, legal and invoicing transaction

· Correctly complete all customs import/export declaration forms

· Ensure all operational activities are completed on time

· Immediately report any amendments to the customs declaration forms to line manager

· Complete ad-hoc and spot checks on customer entries and submit reports to line manager weekly

· Maintain and utilise the operational system at all times

· Ensure all duties/VAT is charged correctly upon invoicing and collect any monies due in line with SOPs

· Maintain regular communication with sales teams reporting new sales leads and handover of shipments

· Create new and maintain current SOPs for the department

· Maintain excellent customer and inter-departmental relationships at all times giving regular feedback to line manager

· Follow up late customer payments in conjunction with credit control

· Communicate quotations to the line manager/sales team within two hours of receipt and ensure all quotations are recorded on the system in one format

· Implement and improve new efficiencies in customer workflow in conjunction with line manager

· Ensure all reports are generated by given deadlines and handed to line manager

· Before release, ensure all goods under Alpis Deferment account are approved for delivery via accounts and/or line manager

· Accurately complete all invoicing for imports, exports and clients within 48 hours of activity

· Ensure insurances are charged correctly and any insurance claims are handed to line manager without delay

Provide holiday and sickness cover as required

Health and Safety Responsibility
· Report all accidents and near misses to line manager and Health and Safety Manager without delay
· Read and follow any risk assessments and safe systems of work

· Follow the company Health and Safety and Environmental Policy
· Isolate and report all faulty equipment to the line manager without delay
· Maintain good housekeeping of work area at all times

Human Resources Responsibility
· Ensure compliance with the Employee Handbook
· Report Discipline and Grievance issues to the line manager immediately
· Report non-attendance and sickness absence to line manager and HR Department without delay

The hours are 8.30am to 5.30pm Monday to Friday

Salary is GBP35,000 to GBP38,000

* We are only able to accept applications from candidates with previous experience for this role.
If you do not hear from us your application has been unsuccessful.