Job Description
Customs Coordinator - Late shift
We are looking for a Customs Coordinator to be part of our Logistics team based at our London Heathrow Office. You will assist in areas of customs, directing and supporting multiple parties to ensure timely clearance of goods.
Duties and Responsibilities
Maintain excellent customer and inter-departmental relationships at all times giving regular feedback to line manager
Understand and execute the departments vision of good business development in order to successfully move Customs products
Complete all Customs Import, Export and Cross Trade activities correctly and on time including financial, legal and invoicing transaction
Correctly complete all customs import/export declaration forms
Ensure all operational activities are completed on time
Immediately report any amendments to the customs declaration forms to line manager
Complete ad-hoc and spot checks on customer entries and submit reports to line manager weekly
Maintain and utilise the operational system at all times
Maintain regular communication with sales teams reporting new sales leads and handover of shipments
Create new and maintain current SOPs for the department
Maintain excellent customer and inter-departmental relationships at all times giving regular feedback to line manager
Follow up late customer payments in conjunction with credit control
Communicate quotations to the line manager/sales team within two hours of receipt and ensure all quotations are recorded on the system in one format
Implement and improve new efficiencies in customer workflow in conjunction with line manager
Ensure all reports are generated by given deadlines and handed to line manager
Before release, ensure all goods under Alpis Deferment account are approved for delivery via accounts and/or line manager
Accurately complete all invoicing within 48 hours of activity
Ensure insurances are charged correctly and any insurance claims are handed to line manager without delay
Provide holiday and sickness cover as required
Skills, Experience and Competencies
Working experience of Exports/Imports & Customs Compliance and regulations (at least 2 years experience)
Knowledge of customs requirements and formalities with particular focus on UK & EU imports
Experience in road transport, logistics or haulage (Desirable)
HMRC amendment and reclaim experience.
Proficient with Microsoft packages especially Ms Excel and other
Must be able to prioritise and organise own workload with attention to detail
Able to work independently and as part of a team
Must be flexible with their working hours.
Company Benefits
Along with 20 days annual leave + Public holidays and yearly pension review we offer the following benefits:
Confidential EAP platform for you and your immediate family members as spouse/partners and children aged 16 to 24 in full-time education, living in the same household
Access to our Employee Discounts and Perks, which includes Grocery Shopping, Holidays, Movies, Sports, Wellness and many more.
After completing six months service, Death in Service equal to three times your annual salary.
After one years service employees are eligible to join the Private Medical Scheme (application process required).
After one years service company contributions increase 9% for the Group personal Pension Plan.
Holiday loyalty days up to a maximum of 5 days (1 per each full year of employment completed)
Office Hours: Monday - Friday 12.30 to 21.30
Salary: Up to GBP26,500
* We are only able to accept applications from candidates with previous experience for this role.
If you do not hear from us your application has been unsuccessful.
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