Job Description
Ocean Freight Operator
Our Client is looking to recruit, are you looking for your next move?
Ensure generic email boxes are monitored & responded to in timely manner.
To monitor and ensure all shipments are processed and actioned in a timely manner.
Liaise with customers on all aspects of their business requirements and understand and ensure we meet all expectations.
Ensure all queries & complaints are investigated and responded to promptly, both from external and internal customers.
Monitor and update customer requirements document working closely with sales and management.
Carry out monthly customer reporting .
Qualifications
Experience in freight industry, preferably in ocean freight .Either liner or freight forwarding background preferred.
Minimum GCSE standard in English and Maths (or equivalent)
Good level of word and excel.