Job Description

Ocean Freight Operator

Our Client is looking to recruit, are you looking for your next move?

Ensure generic email boxes are monitored & responded to in timely manner.
To monitor and ensure all shipments are processed and actioned in a timely manner.
Liaise with customers on all aspects of their business requirements and understand and ensure we meet all expectations.
Ensure all queries & complaints are investigated and responded to promptly, both from external and internal customers.
Monitor and update customer requirements document working closely with sales and management.
Carry out monthly customer reporting .

Experience in freight industry, preferably in ocean freight .Either liner or freight forwarding background preferred.
Minimum GCSE standard in English and Maths (or equivalent)
Good level of word and excel.