Job Description
Operations Agent - Administration
Salary: GBP9.09 - GBP11.39 pre hour
7 am until 2pm or 1pm until 8.00pm - Temp 2 months - Essex
To act as the first point of contract for all internal and external customers contacting our clients service centre, to answer all calls in a professional manner. Respond to all queries in accordance with company standards.
Dealing with internal and external customers visiting our centre in a Professional Manner.
A Computer system with numerous applications will be required to be used during the pursuit of your duties. Represent the service centre in a positive and professional manner. Plan & prepare working practices ensuring maximum efficiency. Manage day to day workload and seek support when required.
Must be able to work in a team environment to deliver measured results.
· Excellent communication skills
· IT literate
· A customer focused attitude
· Ability to work within a team
Good Administration skills is required must be computer literate.