Job Description

Customs Clerk

Job Summary
Completion of Import and Export entries, primarily Brexit based.
Key Duties and Responsibilities:
Prepare and submit customs entries.
To liaise with clients in relation to documentation.
To respond to any clients in a timely manner.
Invoice jobs in a timely manner.
Loading of information into CW1.
Close liaison with customs compliance manager.
Person Specification:
Knowledge of HMRC Entry Software.
Knowledge of HMRC Tariff and Procedures.
Experience of Cargo Wise is desirable.
Strong experience with Customs Clearance - Import and Export.
Knowledge of IPR, OPR, Home use, Carnet, CFSP is desirable.
Good telephone manner.
Excellent customer service skills.
Able to converse with clients, suppliers, agents, and colleagues in a professional and clear.
Computer literate, Microsoft office applications.
Committed and able to deal with challenging scenarios/tight deadlines.
Flexibility in the workplace.
Supportive of an evolving workplace.
Proactive in actions and communications.
Able to organise their workload and workspace.
Diligent and accurate.
Key Performance Indicators
Customer feedback.
Internal Audits.
Regular Appraisals.
Internal customs reports.