Ocean Export Operator

E06962
N/A
ESSEX OFFICE
£28000 - £30000

Job Description

Ocean Export Operator

· Prime duty is to receive export bookings from our customers and process these bookings in line with KPI requirements and meeting our customers expectations
· All procedures and time frames to followed as per agreed workflows and must be always adhered to.
· Full understanding of operational requirements relating to Ocean Export Bookings.
· Good communication and customer service skills in ensuring our internal / external customers is kept fully informed at all stages of the Export booking process and entirely satisfied with Schenker service offered
· To ensure that the customer is invoiced accurately and within expected company timeframe.
· To ensure all export documentation is issued in accordance to customers instructions including issuance in good time in line with expected standards
· Full understanding of Industry Standard Documentation and regulations
· Imperative to meet customer expectations and KPIs
· To ensure that once all shipment processes are completed that all expected costs are in line with expected profit levels
· Ensuring any financial discrepancies including loss making shipments are investigated and reported to your line manager immediately.
· always Maintaining financial awareness as well as business acumen
· Take reasonable care of your own and other peoples Health & Safety in the workplace.
Report hazards in your work or in your work environment that may put you or anyone else's Health & Safety, at risk.
Good understanding within the Freight forwarding industry. Competent with general freight forwarding requirements and procedures relating to Ocean exports