Job Description

Customs Entry Clerk
· Processing a range of customs entries (home use, CFSP, bond, bond removals) for shipments
· Dealing with general enquiries from importers concerning all areas relating to customs procedures, i.e. tariff classifications, duty rates, licence and any other documentation requirements
· Liaising with colleagues internally on a daily basis regarding clearance & delivery of shipments
· Calculating the Duty/Vat costs for each consignment
· Processing duty reclaims
· Knowledge of chief (CNS), Destin8, Multifreight, Multished
· Building relationships with customers, shipping companies
· Keeping up to date with changes in regulations, laws and custom procedures.
· Full knowledge of customs procedures and principles
· Good understanding of Excel spreadsheets
· IT Literate
· Be conscientious and have attention to detail
· Communicate politely and efficiently with clients and internal staff
· Self-motivated and able to work without supervision
· Experienced team player
· Able to work under pressure and meet deadlines
· Enthusiastic and driven to achieve targets and objectives
· Excellent customer service skills
· Must be able to identify and report problems