You have no Jobs shortlisted.

My Jobs Shortlist

Firstchoicestaff

Heathrow
01784 421441
Essex
01708 607799
Manchester
0161 905 1266
Birmingham
0121 779 0997
Colnbrook
01753 685143
Bristol
01454 878520
Corporate
01784 421234

FCL Operator

Ref:
E06453
Location:
Sector:
Job Type:
Managing Office:
Essex
Salary Type:
Annual
Salary:
£24000 - £26000

Full Details

FCL Operator -

Monday - Friday 0900 -1730


Duties:

· Prime duty is to receive bookings from our Key Account Customer and process in our in house system for shipment as FCL.
· All procedures and time frames to be followed as per agreed SOPs and workflows & must be adhered to at all times.
· Full understanding of operational requirements relating to Ocean Export and Import Bookings.

· Key Account Customer advised immediately relating to any issues affecting their export or import booking.
· Good Communication and Customer Service skills in ensuring our customer is kept informed and satisfied with service offered

· To ensure that the billing party is invoiced accurately and within expected company timeframe.
· To ensure all export documentation is issued in accordance to customers instructions.
· Full understanding of Industry Standard Documentation
· Ensure all systems are updated and SLAs met.
· To ensure that once all job processes are completed that all expected job costs agree with rates as quoted.
· Ensuring any negative discrepancies are investigated and reported to your manager immediately.
· Maintaining financial awareness as well as business acumen


Experience / Knowledge

· Good understanding within the Freight forwarding industry. Competent with general freight forwarding requirements and procedures relating to Ocean imports and exports particularly FCL.
· Able to work well within a team and have good communication skills. Able to be flexible, approachable and understanding to satisfy customer needs.
· Ability to prioritise workloads in order to ensure efficiency gains
· Minimum GCSE standard in English and Maths (or equivalent) essential.



  
 

Looking for your next job?

Salary to Rate
Converter

Enter Annual Salary or Hourly Rate and click Convert

Annual Salary



Hourly Rate
Aviation Security Training