Excellent new opportunity to join an excellent Freight Forwarding company located close to Staines on Thames
This role is within the companies Export department, the ideal candidate will have a minimum of 1-2 years export experience for a Freight Forwarding company.
Duties will include:
Monitor shipments and provide customer audit trails with detailed milestones
Complete functions as instructed by customers and management
Reply to all customer requests immediately and in accordance with SOP's
Arrange collections from customers and monitor to arrival port/customer door (depending on terms)
Cover aspects of filing/locating files per department needs
Provide first class customer service and follow service standards and communications guidelines to maximize customer satisfaction.
Obtaining post shipment information from airline and shipping lines via telephone and computer system
Customs post entry procedures
Splitting of transport documents for final delivery to airline and shipping lines.
Complete customs entries
*We are only able to accept applications from candidates with the required experience for this role. If you don't hear from us your application has been unsuccessful