Airfreight Customer Services -Team Leader*Fixed Term Contract*

M02117
N/A
MANCHESTER OFFICE
GBPIA

Job Description

You can now join one of the world's leading global airfreight provider and be part of their consistent growth; exciting times ahead, investing and transforming the experience. We are seeking to recruit Airfreight Customer Services -Team Leader*Fixed Term Contract*This is more than a flight, below more information and other to be disclosed at interview stage, apply!!

Snapshot of responsibilities;
First point of Contact for escalated customer queries.
Supporting Manchester Management with the day to day supervision of staff.
Assisting in development and training of Customer Services department.
Export Freight Consignments.
Monitoring internal/external emails.
Assisting the team to meet each customers expectations.
Ensuring customer services reports are completed by the team.
Key Account Customers.
Ensuring the highest level of efficiency & professionalism at all times and across all levels.
Other duties deemed reasonable.

Requirements:
Previous operational experience*Airfreight Exports
High Level of Customer Services
Good product knowledge
Hands on approach, keen eye for detail with the ability to multi task
Leadership qualities and a Peoples person
Motivated, self-starter and articulate
Commercial awareness and absolute commitment to excellence
Freight Forwarding*Aviation Cargo*Aviation Logistics

Package:
GBPIn accordance with skills & experience

Fulfil your potential with FCS*Recruitment matters*Jobs transform lives!! Some of the many reasons as to why you should make us your First Choice! **www.firstchoiceuk.com / www.justfreightjobs.co.uk