Our client is looking for an Operations Agent to work a 4on 4off shift 8am to 8pm
Duties and Responsibilities
*Daily oversight of all airlines from an operational perspective.
*Cover all emails through the shift, this can be 70-80% of your workload.
*Ensure inhouse system is post-flighted and updated after flight departure to ensure smooth billing.
*Be visual in partner GHA to oversee airline clients builds, and full utilisation of units.
*Develop professional relationships with internal and external parties to ensure effective cargo operations.
*Handle critical issues through liaison with station managers, airport authorities and internal departments to effectively deal with situations.
*Maintain effective communication with all external and internal staff/clients connected to the cargo operation, including Customer Service Teams, to ensure effective operational delivery.
*Target the reduction of cargo handling issues and their consequences.
*Ability to make essential decisions and take responsibility.
*To carry our any other tasks deemed necessary and reasonable by the company.
*Ensure the accurate processing of freight documentation in accordance with all customer airlines operational procedures, Handling Briefs, and Service Level Agreements, including special handling .
*Keep the Head of Reservations and Operations appraised of operational situation regularly.
*Attend meetings with Customers and Senior Management when required.
*Ensure Dangerous Goods checks by GHAs are carried our correctly and adhere to IATA and carrier regulations.
*Monitor Transhipment Cargo deliveries.
*Monitor and complete AMS entries.
*Ensure all Regulatory Authority legislation is adhered to by all staff.
*Adopt a proactive work ethic planning ahead to anticipate and prevent handling issues.
*Support, develop and provide training recommendation to the Compliance Office.
You will have a minimum of 3 years previous experience in the GSA or Airline (Cargo) industry
A satisfactory continuous exmplyments histroy dating back 5 years
A satisfactory CRC background check
A full driving licence
The salary is up to GBP30K
* We are only able to accept applications from candidates with previous experience for this role.
If you do not hear from us your application has been unsuccessful.