Key Account Operator - 12 month Maternity Cover

£26000 - £27000

Job Description

Our client is looking for a Key Account Operator to join their team. You should have a minimum of 2 years experience working in an Operational Freight Forwarding role.

12 month contract covering Maternity Leave.

Proactively support the team with the day to day running of the department, including but not limited to:

· Monitor and action the department emails throughout the day and proactively react to new and live requests as they happen.
· Coordinate Air, Road and Courier shipments to/from the UK and Cross Trade moments from start to finish
· Ensure good communication and working relationships are maintained with clients/overseas agents/suppliers.

· Accurately capture cost accruals, & querying with suppliers, agents, or reviewing on daily basis
· Run and monitor the billing by running an unbilled list, reviewing the status of shipments and billing out according on the internal system
· Collate and bill out shipments weekly
· Sending out of invoices within SLA and back up documentation to the relevant party.
· Review and monitor all live shipments through the tracking report.
· Review and monitor delays and comments in our internal system relating to any delays
· Review and monitor to the POD timelessness and accuracy
· Support the manager with adhoc requests
· Plan and organise own workload and work well independently and within a team.
· Be Professional, self-motivated and conscientious with good initiative and good attention to detail
· Have a strong desire to work hard and exceed customer expectations at all times
· Ad-hoc duties as and when required from time to time by management as and when required from time to time by management

You will need a clean criminal record check and full 5 year checkable working history as well as eligibility to work in the UK

The hours are 9am to 5.30pm Monday to Friday

Salary GBP26K to GBP27K

*If you have not heard back from us within 7 working days please assume you have been unsuccessful*