We are currently recruiting for a Customs Clearance Clerk
Ensure the proper and timely movement and clearance of freight, while providing an exceptional customer service.
Ensure smooth and timely customs process flow
Understand all the elements of the import and export customs DLSOP (Desk Level Standard Operating Procedure) and correctly interpret this information to fulfil our customers instructions and expectations
Ensure accurate and timely data entry into our operating system
Transpose customs declaration information from documents, or other sources into the customs entry system to allow for the build of a valid customs declaration
Assist with verification of customs declaration information and the submission of such to the customs authority
Track and trace Customs files
Interact with customs authorities to address any issues/questions that may arise during the clearing process.
Attend any customs inspections or present documents to customs authorities when such are requested
Act as the liaison between the customs authorities (or other government agencies and customers)
Ensure timely customs clearance of cargo to customer for Import and Export shipments
Verify documents received for Import and Export customs purposes are compliant and correct
Interact with our customers in arranging their international shipments, meeting customer service standards
Contribute to maintain strong relationships with customs officers
Overseas communications, timely responses to emails and requests (internal and external)
Ensure compliance at all times to regulations
This includes internal policies and procedures such as Operational Process Standards (OPS) and external government regulations (eg. AEO) or customer policies / requirements
Understand department process flow, constantly looking for areas of improved efficiency
Keep up to date on all regulatory requirements governing the import and export of goods
This includes but is not limited to customs procedures for imports and exports, other government agency requirements i.e. health, agricultural, police and military, export controls and prohibited and restricted goods.
This is a full time position offering up to GBP35k depending on experience.
*If you dont hear back from us within 5 working days please assume you have been unsuccessful this time*