As a Customs Clearance Supervisor you will play an important role in the Company ensuring our new customs clearance hub for import and export airfreight, as well as export trailers, runs smoothly and as efficiently as possible, seven days a week.
You will be expected to accurately manage your own workload of a large number of customs clearance entries, throughout each shift as well as supervise and manage the workload of your coordinators. The ability to process and clear a large number of consignments will be essential in this fast paced environment.
This is an exciting role within the Company and requires a candidate with competence in customs clearance as well as the ability to mentor and lead coordinators. The position reports to the Shift Manager.
The role will be 4 on / 4 off 8pm to 8am. Initial training will be 9am to 5.30pm Monday to Friday.
Due to the shift working patterns and site location, your own transport is recommended. Secure on-site parking will be available
Ensure all customs clearance declarations are submitted in a timely and accurate manner. Datafreight experience desirable.
Support the Warehouse staff and Shift Managers to ensure all consignments are customs cleared in a timely manner working within the prescribed Service Level Agreement with the Client.
Resolve any Customs issues and liaise with the Warehouse Teams / HMRC should inspections be required.
Ensure Customs Clearance Coordinators are trained and focused on delivering excellent customer service.
Good working knowledge of IT systems including MS Word, Excel and Customs Declaration software.
Previous Customs Clearance experience.
Excellent communication skills.
Able to work as part of a team, comfortable leading and mentoring subordinates.
Accuracy and the ability to work under pressure in a fast paced environment.
Ability to communicate effectively, both verbally and in writing at all levels.
Ability to work effectively as part of the local team but also as part of a larger privately owned company with a network of offices across UK, Middle East, Far East and USA.
Salary subject to experience
* If you do not hear from us your application has been unsuccessful.