Technical Business Analyst (Freight Forwarding)

£35000 - £40000

Job Description

Job Title: Technical Business Analyst (Freight Forwarding)
Location: Nr Uxbridge
Salary: Circa 35k based on experience
Hours: Mon-Fri 37.5 per week

About the role

The Technical Business Analyst is a new role and is pivotal to the ongoing transformation of the internal and external technical service offering. The primary objective of the role is to review, design and implement business processes and technical developments across numerous.

Key duties:

Project leadership and stakeholder management
Manage multiple projects whilst working to tight deadlines
Define, introduce and apply best practice governance in all areas surrounding project deployment and solution implementation
Conduct cost / benefit analysis to support business case development
Use requirements to drive the design or review of process changes and to manage project scope, acceptance and deployment
Plan, co-ordinate user testing, issue capture and resolution
Produce written documentation to support your work, report on your findings and to present to stakeholders when necessary
To communicate with internal colleagues to understand the needs of departments and the organisation as a whole
Work with external stakeholders to understand and investigate feedback into the service, function or product provided
Gain agreement, usually from senior management, of the best method of introducing your recommendations to the business
Communicate the benefits of your recommendations across departments and help to address any uncertainty and concern
Support staff and teams in making your recommended changes, including helping to resolve any issues

What are the requirements?

Detailed Technical and Operational Knowledge of Cargowise
Operational & industry knowledge
Level 2 English and Maths or equivalent
Working with remote / offshore software development teams
Ability to question processes and existing practices
Project management experience
Experience of writing technical and/or project documentation
Experience of working in a similar environment
Organisation and planning skills
Proven project management skills
Ability to prioritise workload and meet tight deadlines
Process driven & analytically minded
Ability to communicate effectively in a wide range of contexts both verbally and in writing
Proven ability to work effectively as part of a team and as a team / project leader
Proven IT skills i.e. MS packages word, excel, Project & Visio
Full Driving Licence
Willingness to travel

*We can only accept applications from candidates with the required experience for this role, if you don't hear from us your application has been unsuccessful.