Inside Sales Coordinator

£30000 - £34000

Job Description

My client is looking for an enthusiastic Inside Sales Coordinator to join their growing team.

Ensure that all quotes are generated on time (within the agreed timeframes of the SOP).
Respond to all requests within agreed deadlines and using the standard system format
Ensure all margins are appropriate for scale and history of customer/opportunity.
Analyse success rates
Develop root cause analysis for failure and develop strategy to improve
Analyse and report on trends, successful and unsuccessful, recommend actions required.
Identifying and reviving dormant accounts
Following up on quotations
Negotiating rates
Following up on sales leads
Cold calling dormant customer accounts who have not traded in the previous 12 months

Key Skills:
Work pro-actively using own initiative.
Proven communication skills both written and verbal.
Previous experience dealing with varied customer base and building strong relations
Ability to consider several possible options and decide on most appropriate method.
Possess appropriate IT skills.
Excellent process and planning skills.
Be persistent, tenacious and determined to win new business.
Strong commercial awareness, understands impact of actions.

Experience Needed:
4 years+ experience within inside sales
Previous Freight Forwarding experience
Must be aware of UK customs procedures & DG requirements
Outstanding customer service skills
PC literate

40 hours per week around office hours Monday to Friday

Salary GBP30K to GBP34K

* We are only able to accept applications from candidates with previous experience for this role.
If you do not hear from us your application has been unsuccessful.