Responding to quote requests (clients/agents)
Supporting Sales Team with rates / quotes
Admin management of Ocean Freight rates
Issuing of Ocean Freight sell rates
Assisting Sales and Operations with Implementation of new business
Excellent communication and listening skills
A polite confident and friendly manner,
Confidence with a computer including excel, CRM data base and BOXTOP
Knowledge of services,
Enjoy working with customers and building relationships. Must be able to work well within a target driven team environment
Management of Sales & Quotes email inbox, acknowledging and issuing of multi-modal quotations
To develop new business, following up on sales leads, through telephone sales, emails and quotations.
Research client operational history past and present, visit their website to gain knowledge of products and any changes
Update Boxtop CRM with any amendments to Telephone numbers, address, email address, contacts as required.
Request ICC credit checks as and when required.
Forward quote requested to the appropriate client or overseas agent & Follow up call/email to obtain feedback.
Log all quotes through Boxtop system
Follow up all negative feedback or queries raised by the customer
Establish and develop relationship with Business Development managers, Business development Support and Operational staff
Keep up to date with Market trends, services and news.
depends on experience
Monday - Friday 9-5.30pm
**If you havent heard from us within 7 working days, please assume you have been unsuccessful this time**