Job Description

AIRFREIGHT IMPORT KEY ACCOUNT OPERATOR – FREIGHT FORWARDING

Offering a salary of £23,000 - £28,000

Based in Coventry

Import & Export Operations

We are working with a large Global Freight Forwarding, Logistics and Supply Chain organisation with offices across the world responsible for the Import & Export of Airfreight, Seafreight and Trailer Freight operations.

A role has become available for an AIRFREIGHT IMPORT KEY ACCOUNT OERATOR to join their busy Airfreight Import department handling the Import Operations for a large Key Account Customers.

Role responsibilities include;

  • Creating and opening Airfreight Import files
  • Obtaining Customs Clearance instructions
  • Completing Customs Clearance Entries via ASM GEMS
  • Ensuring correct requirements are met for HMRC
  • To complete all invoice processing
  • Ensuring the customer reporting function is completed accurately
  • Managing Key Customer relationships, KPI’s and SLA’s
  • Arranging the delivery of Airfreight shipments as per requirements
  • Handling all aspects of Key Account customer service

This role requires a candidate who possesses excellent communication and customer service skills and a clear understanding of Airfreight Import operations. Previously experience of Key Account operations/management would be advantageous.